[Hiring] Software Engineering, SMTS - Qualified @Salesforce

Role Description

The Product Core builds the foundational product systems everything depends on: identifying prospects, scheduling and routing meetings, synchronizing data with calendars and go-to-market platforms, executing workflows, and supporting enterprise authentication. We also enable customers and partners to extend the product through public APIs, webhooks, and custom integrations. These capabilities power critical parts of the customer journey and have a meaningful impact on conversion, revenue, and customer trust.

The team also builds the data, context, and execution capabilities behind our agentic product experiences, including meeting preparation, routing investigation, and product explainability.

As an engineer on Product Core, you'll operate as a technical leader:

• Leading complex initiatives from early design through production
• Shaping architecture
• Writing substantial production code
• Influencing technical direction
• Helping other engineers do their best work

Qualifications

• A track record of independently delivering complex SaaS capabilities from design through launch and ongoing operation
• Strong full-stack skills, with particular depth in backend systems, APIs, relational data models, and background processing
• Experience building or operating integrations with complex third-party platforms
• Sound technical judgment around reliability, data integrity, security, and incremental system evolution
• Excellent debugging skills across application, integration, and data boundaries
• Demonstrated technical leadership: you influence architecture and execution beyond your immediate workstream
• Comfortable operating in ambiguity and driving clarity: you can frame problems, propose solutions, and align others
• Product-minded: you care about UX and customer outcomes, not just implementation
• Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most)

Requirements

• Experience with CRM, marketing automation, scheduling, routing, enrichment, or workflow products
• Familiarity with OAuth, webhooks, synchronization pipelines, rate-limited APIs, or eventual consistency
• Experience with enterprise identity systems such as SSO, SAML, or SCIM
• Experience building production AI or LLM applications, agent tooling, or explainability features

Benefits

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program