[Hiring] Software Engineer, Site Reliability @Upstart

Role Description

As a Software Engineer on the Site Reliability Engineering team, you will build and operate systems that improve the reliability, resiliency, and observability of Upstart’s production environment.

• Work across observability platforms, reliability tooling, incident response systems, operational automation, and resiliency capabilities.
• Independently deliver well scoped engineering projects.
• Contribute to technical design.
• Use production data and operational experience to improve systems used across engineering.

We are looking for engineers who are thoughtful and intentional about how AI changes software development and operations.

• Comfortable using AI throughout the engineering lifecycle, including understanding unfamiliar systems, investigating production behavior, planning implementation, accelerating development, validating changes, and automating repetitive work.
• Continually develop more effective ways of working with increasingly capable AI tools.
• Apply sound engineering judgment to where AI provides the most leverage.

Qualifications

• 3+ years of professional experience in software engineering, site reliability engineering, or a related engineering discipline.
• Strong software development skills in one or more general purpose programming languages such as Python, Go, JavaScript, or TypeScript.
• Experience designing, building, testing, and operating production software, internal tooling, or infrastructure.
• Experience with cloud infrastructure, distributed systems, observability, monitoring, or production operations.
• Experience participating in on call or incident response for production systems.
• Demonstrated ability to independently deliver well scoped engineering projects, navigate technical ambiguity, and collaborate effectively across engineering teams.
• Demonstrated experience using AI assisted development tools across multiple stages of the software engineering lifecycle.

Requirements

• Experience with Kubernetes, AWS, infrastructure as code, and cloud native production environments.
• Experience building internal reliability, observability, incident management, or operational automation tools.
• Experience with observability platforms such as Datadog, Sumo Logic, CloudWatch, or similar technologies.
• Experience with reliability practices such as service level objectives, capacity planning, resiliency testing, disaster recovery, or operational readiness.
• Experience operating distributed applications with complex dependencies and high availability requirements.
• Experience building AI enabled operational workflows, tools, or automation that extend beyond individual code generation.

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly.
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually.
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees.
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources.
• Health Savings Account contributions from Upstart for eligible plans.
• Income protection benefits, including life insurance and disability coverage.
• Paid time off, sick leave, and company holidays, in line with local requirements.
• Paid family and parental leave to support caregiving and major life moments.
• Family-centered benefits to support fertility, parenthood, and caregiving needs.
• Employee Assistance Program (EAP) offering mental health support and life-centered resources.
• Financial wellness resources, including access to financial planning tools and a financial concierge service.
• Annual wellness allowance to support your physical and emotional well-being and personal development.
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work.
• Connection and community through team events, all-company updates, and employee resource groups (ERGs).
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices.