[Hiring] Software Engineer @Fluent, LLC

Role Description

Fluent is hiring its first dedicated AI Engineer. Over the past year, AI at Fluent has moved from pilots to production:

• A service desk agent that closes tickets without a human touch.
• A pipeline that cut modeled audience delivery from days to hours.
• An agent that audits cross-system attribution and identifies revenue reconciliation opportunities.

Your job is to make it your day job. You will sit in Core Engineering and work every day with Data Engineering, Data Science, and Solution Architecture. You will build the agents and automated workflows our business teams have asked for, and you will build them on the Databricks lakehouse that is Fluent's data hub.

You are a builder who ships. You are strong in Python and SQL, have put at least one LLM-powered application in front of real users, and know the difference between a demo and a production system: evaluation, monitoring, cost, and a clear owner.

This role is fully remote in the United States, with occasional travel to our New York headquarters.

What you'll do

• Ship production agents and automated workflows from a prioritized, business-validated backlog.
• Own each one from scoping with the business owner through build, deployment, monitoring, documentation, and handoff.
• Build the data foundation those workflows depend on in Databricks:
• Unity Catalog tables and views
• Lakeflow pipelines
• Lakeflow Connect ingestion from systems like HubSpot
• Genie spaces that let business teams ask questions in plain language
• Bring data from our ad-serving and partner platforms, CRM, support desk, and finance systems into one place people can trust.
• Work with Data Science to make agent quality measurable:
• Evaluation sets
• Accuracy and drift tracking
• Cost and latency instrumentation
• Audit fields and failure alerts every production workflow carries
• Integrate with Fluent's systems through APIs, webhooks, MCP servers, and orchestration (Databricks Workflows, n8n, GitHub Actions).
• Replace brittle point-to-point automations with maintained, observable ones.
• Partner with Core Engineering to expose platform data and actions as APIs.
• Build reusable pieces, not one-offs:
• Claude skills
• MCP connectors
• Prompt and evaluation libraries
• Playbooks that other builders across Fluent can pick up
• Handle consumer data in line with Fluent's privacy and compliance standards.
• Use only approved AI tools, and work with IT & Security on credentials and access.
• Demo weekly, write things down in Confluence, and share what you learn in brown bags and tech talks.
• Use AI-assisted development (Claude Code, GitHub Copilot review) as a normal part of how you work.

What success looks like

• In your first 90 days you will have shipped one workflow end to end, with a named business owner and numbers Finance can validate.
• By six months you will have several in production, at least one reusable component another builder has picked up, and a clear view of what next quarter's backlog should be.

Qualifications

• 3+ years of professional software or data engineering experience, with strong Python and SQL.
• You have built and shipped at least one LLM-powered application or agent that real users depend on.
• Hands-on experience with Databricks (Spark, Delta Lake, Unity Catalog, Workflows) or a comparable lakehouse.
• Experience integrating SaaS and internal systems through REST APIs, webhooks, and OAuth.
• You test your work, instrument it, and care about cost.
• You communicate clearly with people who do not write code.
• Experience using AI coding assistants (Claude Code, GitHub Copilot) as part of a modern engineering workflow.
• Bachelor's degree in computer science or a related field, or equivalent practical experience.

Nice to have

• Databricks Mosaic AI (Agent Framework, Model Serving, Vector Search), Genie, Lakeflow Declarative Pipelines, Lakebase, or Databricks Apps.
• Building MCP servers, or working with the Claude Developer Platform or Agent SDK.
• Workflow orchestration tools such as n8n.
• Integrations with HubSpot, Zendesk, NetSuite, or Jira.
• Experience in ad tech, performance marketing, or another environment that handles regulated consumer data.

Benefits

• Competitive compensation
• Ample career and professional growth opportunities
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!

Salary Range

$130,000 to $155,000 plus competitive bonus - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Company Description

At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes!

• Fully stocked kitchen
• Catered breakfast and lunch
• Activity-filled events
• Recreational sports leagues
• Networking with She Runs It
• Quarterly outings to baseball games, fancy dinners, and pizza-making classes