[Hiring] SME Google Workspace Engineer @CruiTek

Role Description

SME Google Workspace Engineer - Remote

• 100% Remote
• 1yr Contract
• Start Date: ASAP
• Very Technical Company
• EXTENSIVE coding experience, Python - Will have to take a test.
• Must be SME, this is a VERY SR level position.

Scope:

• Own day‑to‑day incident response for issues related to Google Workspace (with emphasis on Gmail mail flow, performance, routing, and delivery problems).
• Troubleshoot and resolve technical glitches involving:
  • Gmail inbox behavior, labels, rules/filters, and quotas
  • Mail routing, DNS (MX, SPF, DKIM, DMARC), and SMTP/relay configurations
  • User access, authentication, and authorization issues (SSO/OAuth/SAML).
• Use Google Workspace Admin SDK and Gmail API to:
  • Investigate complex issues across multiple users and domains
  • Build or maintain scripts/automation for reporting, monitoring, and bulk remediation
  • Improve operational efficiency (for example, automated health checks and post‑incident validation).
• Collaborate with internal teams and partners to coordinate responses to recurring or high‑impact issues, including root cause analysis and permanent fixes.
• Provide Tier 3 support to internal IT or operations teams for escalated Google Workspace and Gmail issues.
• Assist with configuration review and best‑practice hardening of Google Workspace, including:
  • Gmail security and compliance policies
  • Group and sharing models
  • Audit/logging and monitoring approaches using available tools.
• Support coexistence with Microsoft 365, including understanding of basic Exchange Online concepts, user provisioning, and mail flow between platforms, as needed.
• Contribute to and maintain runbooks, knowledge base articles, and playbooks for common issues and remediation paths.
• Participate in an on‑call or after‑hours rotation (as required) for critical incident management.

Qualifications

• Gmail API
• REST API
• PowerShell
• Python - Must have strong Python development skills. Coding test will be given during the initial interview.
• Google SDK

Requirements

• Nice to Have:
  • Exchange online
  • Mail workflow