[Hiring] Site Reliability Engineer @Vultr

Role Description

Vultr is seeking a Site Reliability Engineer (SRE) to join the Platform SRE team, reporting to the Senior Manager, Platform Engineering. The Platform SRE team runs the systems that keep the cloud operational — DNS, BGP route reflectors, RPKI, repository mirrors, and the observability platform to name just a few. These are weekend-shift roles with schedules of either Wednesday–Sunday or Saturday–Wednesday, keeping those systems healthy around the clock. The ideal candidates are well-rounded generalists who excel at operating Linux services, with deep expertise in observability and a strong track record of problem solving — experienced with the LGTM stack (Loki, Grafana, Mimir, Tempo), ClickHouse, Kubernetes, and infrastructure automation. You’ll work alongside experienced SREs who operate Vultr’s observability stack and lead incident response programs, while owning weekend reliability and incident response across our growing infrastructure. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

Key Responsibilities

• Weekend Operations: Own weekend monitoring, incident response, and escalation for the systems that keep the cloud operational.
• Core Infrastructure: Operate and automate critical cloud services such as DNS, BGP route reflectors, RPKI, and repository mirrors.
• Linux Services: Operate a broad range of Linux services as a well-rounded generalist — confident owning whatever the platform runs, not just a narrow specialty.
• Monitoring & Automation: Implement and maintain dashboards, alerts, and automation for critical services using the LGTM stack (Loki, Grafana, Mimir, Tempo) and ClickHouse.
• Incident Response & Review: Respond to production incidents, drive mitigation, and contribute to post-incident reviews that improve long-term reliability.
• Infrastructure as Code: Use Terraform, Puppet, and Ansible to automate infrastructure and ensure consistency across environments.
• Toil Reduction: Identify and eliminate toil by automating manual operational tasks, improving CI/CD checks, and refining alert logic.
• Troubleshooting: Debug issues across Linux systems, Kubernetes deployments, and network layers — from DNS and TLS to application behavior in PHP, Python, and Go services.
• Collaboration: Work cross-functionally with Platform Services, Shared Services, and application teams to align reliability and operational standards.
• Documentation: Maintain runbooks, weekend readiness checklists, and reliability playbooks to support operational consistency.

Qualifications

• Well-rounded generalist experience operating Linux services, backed by 5+ years in Site Reliability, DevOps, or Platform Engineering roles.
• Expertise in observability, with hands-on experience operating the LGTM stack (Loki, Grafana, Mimir, Tempo) and ClickHouse.
• Hands-on experience with Linux systems (Debian-based preferred) and networking fundamentals.
• Experience operating cloud provider infrastructure such as DNS, BGP route reflectors, RPKI, or repository mirrors.
• Proficiency in at least two of Golang, Python, or PHP for tooling and automation.
• Working knowledge of infrastructure automation using Puppet and/or Ansible.
• Experience troubleshooting Kubernetes deployments.
• Understanding of monitoring, alerting, and SLO/SLI concepts.
• Availability for a weekend shift schedule (Wednesday–Sunday or Saturday–Wednesday); schedule preference can be discussed during the interview process.
• Strong problem-solving and debugging skills with a systems-thinking mindset, clear communication, and collaboration across engineering teams — including disciplined written shift handoffs.

Compensation

$135,000 - $145,000. Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting.
• Professional Development Reimbursement of $2,500 each year.
• 11 Holidays + Paid Time Off Accrual + Rollover Plan.
• Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year.
• $500 stipend for remote office setup in first year + $400 each following year.
• Internet reimbursement up to $75 per month.
• Gym membership reimbursement up to $50 per month.
• Company paid Wellable subscription.