[Hiring] Site Reliability Engineer @SweetRush

Role Description

We are looking for a Site Reliability Engineer to play an important role in building, maintaining, and evolving the software, infrastructure, and technologies that drive our products and services.

Some of the role’s responsibilities may include and are not limited to:

• Participate in the design, implementation, and maintenance of servers while always keeping an eye on security.
• Provide installation/configuration, operation, and maintenance of systems’ server-side software and related infrastructure, including monitoring and observability tools such as Amazon CloudWatch, AWS X-Ray, and AWS CloudTrail to ensure system performance and reliability.
• Perform daily system monitoring, server resources, systems, and key processes.
• Resolve day-to-day operational issues, ensuring effective and timely resolution. This will include desktop support for our users.
• Ensure the stability and security of operational systems, as well as maintain the integrity of the data they contain.
• Work with cutting-edge tools and systems to provide services.

Qualifications

• Knowledge of Ubuntu server (Linux servers in general) and Bash scripting.
• Knowledge of SSH, Rsync, Bacula is helpful.
• Broad understanding of tools and technologies, including specific tools such as Git for source control, Gitlab for continuous integration, Terraform or Ansible for infrastructure automation, Docker, and Kubernetes for container orchestration, and cloud platforms such as AWS and Azure.
• Strong Linux system architecture experience.
• Should be familiar with providing desktop support including web applications, familiarity with Mac OS, Windows, and Ubuntu; antivirus software; computer hardware; troubleshooting; etc.
• Familiarity with server administration duties such as back-up validation, server security patching, parse logs, and calling out suspect IPs.
• Experience working with and implementing different security practices and protocols (particularly spotting and mitigating hacking attempts).
• Self-directed and dependable.
• Problem solver (find the simplest solution to a problem).
• User-centric (loves to help users and others) with a passion for living life in a way that leaves a positive mark daily on your coworkers, clients, and community.
• Strong communication skills (in both technical and non-technical subjects).
• Basic understanding of security concepts is required to secure servers or applications, along with experience in incident response.
• A strong understanding of automation testing and the importance of testing.
• Strong understanding of networking concepts.
• Must be flexible and capable of handling many different tasks.
• Strong desire for collaboration and teamwork.

Company Description

SweetRush has been operating since 2001 and continues to grow. Our IT Department has been run by our amazing IT Director, and now we need a self-motivated person to join this small but critically important team. Our IT team ensures the stability, integrity, and efficiency of our operations and IT infrastructure.

SweetRush is an Equal Opportunity Employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Call to Action

Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!

Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.