[Hiring] SharePoint Application Support Manager @Compass Group

Role Description

We are seeking a SharePoint Application Support Manager to join the newly formed Microsoft Center of Engagement (COE) to oversee the existing Cloud Applications Support (CAS) team. The CAS team is responsible for supporting SharePoint, Teams, OneDrive, etc. and maintaining and enhancing enterprise-level digital solutions, including Intranet sites built on Akumina and WordPress websites. The role combines technical leadership with strategic management to ensure scalable, secure, and user-centric solutions aligned with organizational goals.

Key Responsibilities

• Leadership & Team Management
  • Lead and mentor the Cloud Applications team, fostering collaboration and continuous improvement.
  • Define team priorities, allocate resources, and ensure timely delivery of support and project work.
  • Partner with stakeholders, security, and other IT teams to align solutions with business needs.
• Technical Oversight
  • Serve as Subject Matter Expert (SME) for SharePoint development and governance, including:
    • SharePoint Online, SPFx, Power Automate, Power Apps, and related technologies.
    • Integration with Microsoft 365 tools (Teams, OneDrive, Outlook).
  • Oversee application lifecycle management: design, development, deployment, and support.
  • Ensure adherence to best practices for coding, security, and compliance.
• Solution Delivery & Support
  • Manage support operations for SharePoint Online and Server, Akumina-based intranet sites, and WordPress websites.
  • Develop and maintain custom integrations between M365 apps and internal systems to streamline processes.
  • Ensure operational stability and performance of all supported platforms.
  • Implement and enforce governance policies for SharePoint and Office 365 environments.
  • Monitor security, data governance, and regulatory compliance across all solutions.
• Training & Adoption
  • Drive user adoption through training sessions, documentation, and support.
  • Promote best practices for collaboration and productivity within the M365 ecosystem.

Qualifications

• Bachelor’s degree in Computer Science or related field (or equivalent experience).
• 5+ years in SharePoint development and administration.
• Proven experience leading technical teams and managing enterprise projects.
• Technical Skills:
  • C#, ASP.NET, SPFx, JavaScript, HTML/CSS, PowerShell.
  • Familiarity with Office 365, Akumina, WordPress, Azure AD, and cloud security principles.
• Excellent communication and problem-solving abilities.
• Ability to translate technical concepts for non-technical stakeholders.
• Agile mindset and adaptability in a fast-paced environment.

Requirements

• Preferred Certifications:
  • Microsoft Certified: SharePoint Developer or Microsoft 365 Enterprise Administrator.
  • Agile or Scrum certification.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave