[Hiring] ServiceNow Solutions Architect @ASRC Federal

Role Description

ASRC NetCentric is seeking a ServiceNow Solutions Architect, Senior, to support a DHS customer in the DC metro area. The DHS Program will provide professional services to support application analysis, architectural design, engineering, development, maintenance, and support. We will provide a team experienced with:

• Design
• Agile software development
• Project management
• Technical architecture
• Engineering and design
• Continuous integration and delivery
• Integration
• Testing
• Configuration management
• Ongoing operations and maintenance
• Cloud migration

The Solutions Architect, Senior will lead solution design across DHS platforms (Microsoft/ServiceNow/modern frameworks/Drupal); develops target/reference architectures; ensures compliance, scalability, and reusability.

• Responsible for driving multiple customer solution design projects in parallel
• Conduct business and technical discovery with customers
• Problem solves novel solutions, architectures, and use cases to help customers meet their objectives
• Provide robust recommendations for engagements while also identifying critical dependencies & gaps
• Present proposals to senior government officials in a clear and compelling way
• Continuously improving the team’s knowledge, methodologies, and inventory of solution design blueprints for key customer segments and classes of use cases
• Experience working in a top-tier technical consulting or software development environment
• Strong drive to solve customer problems and drive projects end to end from ideation to deployment
• Balance of business and technology acumen, including ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria
• Capable of independently applying a wide set of engineering disciplines for planning, design, analysis, coding, testing, roll-out, and support of information systems architectures
• Responsible for, or assists in, the designing of interface standards, quality assurance standards, performance standards, and cost-benefit analysis of modern state-of-the-art information systems
• Analyzes available technologies and makes recommendations of technologies to use and how best to use them
• Outstanding problem-solving and analytical skills, including ability to create clear observations, analysis, and conclusions based on customer interviews and data
• Outstanding communications skills both oral and written (e.g., PowerPoint)
• Team player who can collaborate with multiple stakeholders to arrive at the best solution
• High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing disciplines

Qualifications

• Bachelor's degree in Computer Science, Engineering or comparable experience
• 8 years’ experience combined in design, analysis, and implementation of information systems architecture
• 7 years software ServiceNow development experience
• Certification: ServiceNow Architect
• Must be a US citizen to meet contract requirements
• Ability to successfully complete a government issued background investigation
• Ability to obtain a Public Trust; prior Public Trust or Security Clearance preferred
• Possess superior verbal and written communication skills; able to clearly convey complex technical and programmatic topics to diverse stakeholders
• Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans
• Ability to motivate and guide technical teams, promoting collaboration, accountability, and continuous improvement

Benefits

• Competitive pay and benefits packages
• Health care
• Dental
• Vision
• Life insurance
• 401(k)
• Education assistance
• Paid time off including PTO, holidays, and any other paid leave required by law