[Hiring] ServiceNow Architect @FX Innovation

Role Description

As a ServiceNow Architect, you will play a key role in defining and evolving enterprise-grade ServiceNow solutions. You will partner with clients to translate business objectives into robust, scalable architectures aligned with ServiceNow best practices. We deliver projects across the entire ServiceNow ecosystem, with particularly strong demand in the following areas:

• Field Service Management (FSM)
• Customer Service Management (CSM)
• Financial Services Operations (FSO)
• Strategic Portfolio Management (SPM)

However, we are also interested in architects with expertise in other ServiceNow modules and product areas.

Qualifications

• Minimum of 8 years of experience within the ServiceNow ecosystem.
• Significant experience in ServiceNow solution architecture.
• Deep expertise in one or more ServiceNow product areas.
• Strong understanding of governance, integrations, and enterprise architecture concepts.
• Excellent communication and stakeholder management skills with the ability to influence at all organizational levels.
• Hands-on experience with key ServiceNow capabilities, including:
• Flow Designer
• Integration Hub
• Service Portal / UI Builder
• Performance Analytics
• Workspace Experience
• CMDB and CSDM

Requirements

• Expertise in FSM, CSM, FSO, or SPM.
• Experience across multiple ServiceNow modules.
• ServiceNow certifications such as CSA, CAD, CIS, CTA, or CMA.
• Experience in consulting environments or complex enterprise transformation programs.

Benefits

• The framework and quality of life at work: Ateko places its employees at the heart of its culture by leading with determination and humanity.
• Flexibility and trust: Ateko has decided to give its employees the choice to work from home or remotely.
• Career opportunities and access to training: Continuous development initiatives are available to everyone.
• The strength of its ecosystem of technological partners: Ateko is the largest Canadian player with formal certifications and partnerships with Microsoft Azure, AWS, Google Cloud, and ServiceNow.
• Competitive salaries and a comprehensive range of benefits such as a group insurance plan tailored to your needs.
• A financial package for your health, wellness, and RRSP account.
• A telemedicine service, and more.

Accessibility

We are committed to promoting an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

For a confidential request, send an email directly to your recruiter or to [email protected] to make arrangements. If you have questions regarding job accessibility at Ateko, please send an email to our HR team at [email protected].