[Hiring] Senior Solutions Architect, Unified Commerce Solutions @Signet Jewelers

Role Description

The Senior Solutions Architect, Unified Commerce Solutions is Signet's most senior architecture role within Unified Commerce, a director-equivalent individual contributor providing portfolio-wide technical leadership across the unified commerce ecosystem. The role establishes a single, durable architectural baseline across eCommerce, DOM, Store, Jewelry Services, and Customer Care platforms; sets architecture direction, standards, and target-state patterns; and informally leads the community of solution architects embedded in each domain to ensure coherent technical decisions across the portfolio. The Senior Solutions Architect partners directly with senior business and technology executives to align technology to customer experience priorities, and accelerates engineering throughput across the team by championing modern, AI-assisted ways of working. This role is intentionally an individual contributor: leadership accountability for delivery remains with the domain leaders, while this role provides the cross-cutting technical view that no single domain can.

Responsibilities

• Portfolio Architecture & Target-State Strategy:
  • Own the cross-portfolio architectural view of Unified Commerce Solutions, including current-state baseline, capability-to-system mapping, integration inventory, and target-state architecture across a multi-year horizon.
  • Define and maintain the Unified Commerce technical roadmap in partnership with domain leaders; identify what gets consolidated vs. composed across brands, channels, and platforms.
  • Establish architecture decision records (ADRs) and decision-gate practices that capture options, trade-offs, rationale, and downstream impact.
• Architecture Standards, Reference Patterns & Decision Governance:
  • Set and curate enterprise-aligned architecture standards, reference patterns, integration tiering, non-functional requirements, and quality bars used across all UCS domains.
  • Maintain durable, low-friction architecture artifacts (e.g., C4 model views, integration inventories, capability maps) that are accessible to engineers, architects, and business partners alike.
  • Drive consistent architectural rigor across domain solution architects without imposing unnecessary process.
  • Serve as Unified Commerce Solutions’ primary point of alignment with Signet’s Enterprise Architecture team.
• Architecture Community Leadership (Informal / Matrixed):
  • Provide informal, peer-level technical leadership to the solution architects embedded across the Unified Commerce domains.
  • Establish and run the Unified Commerce Architecture Community of Practice with operating cadence, working sessions, technical reviews, and shared artifacts.
  • Mentor architects across the team on craft, communication, decision-making, and stakeholder engagement.
• Strategic Initiative Architecture & Hands-On Engagement:
  • Provide deep, hands-on architecture leadership on a small number of high-impact, cross-domain initiatives.
  • Translate approved business requirements into architectural specifications, integration designs, and implementation-ready technical direction for delivery teams.
  • Stay deliberately selective as most domain-specific architecture remains owned by the domain solution architect.
• Innovation, AI Enablement & Developer Acceleration:
  • Drive the team's evolution toward an AI-assisted, agentic development model.
  • Bring forward a steady, prioritized set of developer-acceleration proposals.
  • Track and apply emerging architectural patterns and technologies relevant to multi-brand, omnichannel commerce.
• Senior Executive Business Partnership & CX Alignment:
  • Build and maintain trust-based, peer-level relationships with senior executive partners across various departments.
  • Translate customer experience strategy and brand-level priorities into a coherent target architecture and roadmap.
  • Communicate technical reality, risks, and trade-offs to senior business leaders in business terms.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline.
• Master's degree (technical Master's or MBA) preferred.
• 12+ years of progressive technology experience, including 8+ years in solutions architecture roles in eCommerce, omnichannel, or consumer-facing retail technology.
• Architectural pedigree rooted primarily in hands-on solutions architecture.
• Demonstrated experience as a senior or principal architect responsible for cross-domain or cross-portfolio architecture.
• Demonstrated multi-brand experience across a portfolio of distinct consumer brands.
• Strong command of modern integration architecture, API and event-driven patterns, microservices, and headless / composable commerce concepts.
• Track record of authoring durable architecture artifacts.
• Demonstrated focus on customer experience outcomes.
• Proven comfort and effectiveness operating in a matrixed environment.
• Demonstrated ability to lead a community of peer architects informally.
• Strong financial fluency.

Preferred Experience

• Multi-national experience supporting eCommerce or omnichannel operations across more than one country.
• Hands-on architectural depth with SAP Commerce Cloud and IBM Sterling Order Management.
• Experience with a headless / decoupled CMS in a commerce context.
• Experience with Oracle Xstore Point-of-Sale in a multi-brand retail environment.
• Experience with Adobe Real-Time CDP integrated into a commerce, marketing, and personalization stack.
• Experience with Salesforce Sales Cloud and Service Cloud in consumer retail contexts.
• Specialty retail or jewelry experience.
• Experience adopting AI-assisted, end-to-end SDLC tooling at team or organization scale.
• Experience with formal architecture frameworks or modeling notations.
• Experience leading platform consolidation, brand harmonization, or multi-country rollouts.

Technical Skills Required

• Strong command of modern cloud architecture, API and integration patterns, event-driven architecture, microservices, and headless / composable commerce concepts.
• Strong visual architecture communication skills.
• Familiarity with CMS platforms and site-search platforms.
• Strong executive-level written and verbal communication.
• Demonstrated ability to navigate a complex matrixed organization.
• Proficient with documentation and collaboration tools and Microsoft Office Suite.

Benefits

• Competitive healthcare, dental & vision insurance
• 401(k) matching after one year of employment
• Generous time off + company holidays
• Merchandise discount
• Learning & Development programs
• Much more!