[Hiring] Senior Solutions Architect @Instacart

Role Description

Instacart's Enterprise Solutions Architecture & Engineering team collaborates closely with leading retailers to develop and implement a wide range of tailored solutions. A Solutions Architect at Instacart plays a crucial role in owning the technical design and solutioning responsibilities for our enterprise Retailer partners.

• Lead the design and execution of comprehensive solutions, addressing both system and business needs.
• Develop solution proposals, drive execution, and ensure successful project launches.
• Build and maintain strong relationships with technical and business stakeholders at Enterprise Retailer partners.
• Understand their requirements, constraints, and integration needs.
• Work closely with Product, Engineering, and Business Development teams at Instacart to ensure alignment and drive successful project outcomes.
• Serve as a subject matter expert on Instacart's platform and external-facing APIs.
• Provide deep technical insights and guidance to partners and internal teams.
• Develop tools, processes, and documentation to scale partnerships and enhance solution delivery.
• Continuously seek ways to improve efficiency and effectiveness.
• Address complex business challenges and technical issues, balancing client needs with technical constraints.
• Make trade-offs as necessary and raise risks proactively.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or a related field.
• 1-3 years of experience as a Software Engineer or Architect, with a strong background in solving complex business challenges.
• Experience in a client-facing or consulting role is highly desirable.
• Proficiency in code/scripting/automation (e.g., SQL), and a solid understanding of e-commerce solutions, integration, and API connections.
• Exceptional ability to convey technical concepts to non-technical audiences.
• Experience interacting with stakeholders at all levels, including Directors and above.
• Demonstrated comfort and competence in managing client expectations, handling technical demands, and delivering under tight deadlines.
• Strong sense of ownership and ability to navigate complex scenarios, balancing technical and business needs.

Requirements

• Recent hands-on experience in system design or engineering.
• Experience in external-facing or client-facing roles involving technical discussions and product presentations.
• Experience leading technical initiatives, guiding projects, and aligning teams.
• Understanding of retail systems.

Benefits

• Highly market-competitive compensation and benefits.
• Remote work flexibility under the Flex First remote work policy.
• Eligible for a new hire equity grant as well as annual refresh grants.