[Hiring] Senior Software Engineer, Site Reliability Engineering @Thumbtack

Role Description

Thumbtack's Site Reliability Engineering team focuses on creating and maintaining a reliable, secure, and scalable platform vital for a seamless user experience. As a key contributor, you will design and support resilient systems, prioritizing high performance, availability, and throughput, with a focus on minimizing service disruptions, downtime, and latency.

The Site Reliability team is responsible for a broad set of technologies and systems with expectations to collaborate across the business. We are expected to develop and enhance existing capabilities while ensuring scalability, reliability, and resiliency of infrastructure and software. You’ll work with engineering teams ranging from product development, developer experience, and backend infrastructure to collaboratively build Thumbtack’s ecosystem of platform services that have the right impact at the right time.

What you’ll do:

• Design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack's services.
• Set the architectural direction of infrastructure and platform services while supporting the engineering organization.
• Design and implement tools and processes used for deployment, change, service, and infrastructure management.
• Troubleshoot and debug critical systems throughout the SDLC.
• Contribute to the evolution and performance of capabilities we provide to engineering as a platform organization.
• Capacity planning and demand forecasting, anticipating performance bottlenecks.
• Participate in rotating on-call duties.

Qualifications

• Extensive fluency in AWS and Linux.
• Ability to effectively read, write, and debug code in production facing systems.
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like: DNS, TLS, HTTP/S, TCP/IP.
• Ability to decompose complex problems while understanding the tradeoffs necessary to deliver impact.
• 5 years of experience managing infrastructure and systems.
• Demonstrable knowledge of instrumenting, operating, and observing a distributed system of microservices in a production cloud environment.
• Ability to communicate clearly and effectively to cross functional partners of various technical levels.

Requirements

For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $180,200.00 - $233,200.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Benefits

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring.