[Hiring] Senior Software Engineer, Observability Experience @GitHub, Inc.

Role Description

As a software engineer at GitHub, you will enhance the collaboration experience by working closely with a community of engineers and designers. You will design, prototype, implement, ship, and support highly performant and inspiring user experiences.

This Senior Software Engineer role sits on the Observability Experience team, which enables teams across GitHub to build reliable, highly available services. Responsibilities include:

• Design, develop, test and ship high-quality technical solutions that scale across multiple GitHub services.
• Collaborate with cross-functional teams to define and implement innovative solutions.
• Provide technical leadership, mentorship, pairing opportunities, and code reviews to encourage the growth of others.
• Own and advocate for the health and quality of the systems that the team builds, including participating in on-call and first responder rotations.
• Write architecture briefs and proposals, carry out code experiments, and build prototypes to learn how we can achieve planetary scale with our systems.
• Design and implement APIs to facilitate seamless integration between software components.
• Utilize CI/CD tools to set up automated pipelines for continuous integration and delivery.
• Become intimately familiar with the systems you build and take pride in writing maintainable code.

Qualifications

• 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python.
• OR Associate’s Degree in a related field AND 5+ years experience in Software Engineering.
• OR Bachelor's Degree in a related field AND 4+ years experience in Software Engineering.
• OR Master's Degree in a related field AND 2+ years experience in Software Engineering.
• OR Doctorate in a related field.
• OR equivalent experience.
• 2+ years experience instrumenting distributed systems with OpenTelemetry or similar frameworks.
• 2+ years experience and proficiency with at least one observability platform (Datadog, Honeycomb, New Relic, Grafana, etc.) beyond dashboard consumption.
• 2+ years of experience with cloud-native and distributed architectures where failure modes are non-deterministic.

Requirements

• Minimum 2 years experience using general purpose programming languages (e.g., Go, Ruby, or a similar language).
• Track record of improving observability practices across engineering teams.
• Strong customer focus and ability to partner with product engineers to troubleshoot availability issues and mitigate observability gaps.
• Experience on a platform engineering or SRE team.

Benefits

• Base salary range: USD $124,000.00 - USD $329,200.00 /Yr.
• Eligibility for benefits and additional rewards, including annual bonus and stock.
• Opportunities to earn sales incentives based on revenue or utilization.