[Hiring] Senior Software Engineer II, Developer Experience, Operational Excellence @Samsara

Role Description

Samsara is hiring a Senior Software Engineer II to join our Operational Excellence (OPX) team within the Developer Experience organization. DevEx is responsible for the engineering environment that a globally distributed engineering org relies on every day, from build and deploy systems to development tooling and AI-assisted workflows that help teams move quickly and confidently.

Within DevEx, the Operational Excellence (OPX) team keeps production healthy at scale. We provide engineering teams the platform capabilities, observability tooling, automated safeguards, incident management tooling, and safe feature release systems they need to deliver highly available systems, ship features with confidence, and investigate and mitigate incidents faster.

In this role, you will:

• Design and build automated reliability and self-healing systems that protect production at scale.
• Own and improve incident management tooling and on-call health.
• Develop and evolve our observability infrastructure, including monitoring, alerting, SLOs, and performance regression detection.
• Contribute to AI-driven operational tooling that goes beyond triage.
• Drive incident prevention by identifying systemic patterns and ruthlessly eliminating operational toil.
• Partner directly with product engineering teams to diagnose reliability gaps.
• Define and champion operational excellence best practices across engineering.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally.

Qualifications

• 8+ years of experience designing and building products in a software engineering team.
• Bachelor's Degree in Computer Science/Engineering or equivalent practical experience.
• 3+ years of experience in infrastructure and/or platform engineering-focused teams.
• Expertise in Observability and reliability, operational metrics, and data analysis.
• Proven track record in architecting monitoring frameworks, SLO platforms, and automated response workflows.
• Proven experience working on large-scale enterprise software applications.
• Experience in Developer Experience (DevEx) & Internal Portals.
• Familiarity with cloud platforms (AWS, GCP, or the like).
• Experience in implementing AI-driven automation across the software development lifecycle (SDLC).
• Familiarity with writing high-quality code (Go, Python, or equivalent).
• Experience mentoring and supporting engineers and role modeling engineering practices.
• Proactive growth mindset, always looking at ways to improve the status quo.

Requirements

• Strong communication skills and a desire to collaborate across teams.
• Experience with incident management tooling (Incident.io, PagerDuty, or equivalent).
• Experienced with Infrastructure as Code (IaC) - Terraform.

Benefits

• The software, firmware, and hardware you build will result in real-world impact.
• Work on a range of new and mature technologies driving scalable innovation.
• Opportunity to participate in customer interviews and collaborate with customer success and product managers.
• Mix of independent effort and collaboration within the engineering teams.