[Hiring] Senior Software Engineer @NewRocket

Role Description

NewRocket is hiring for a Senior ServiceNow Software Engineer - TSM/OMT to join our award-winning Customer team!

• Develop customer applications for Work Order management, scheduling, and dispatch.
• Collaborate with stakeholders to identify key functionality within custom ServiceNow instance.
• Enhance ServiceNow (SN) event rules as necessary to ensure proper CMDB binding.
• Interact with technical SMEs to get necessary environment information to support your service map and event work.

Qualifications

• Experience with TSM/OMT in ServiceNow.
• Comprehension of, and the ability to communicate and implement TSM/OMT solutions.
• Ability to develop interfaces for each user audience depending on custom application models or Service Portals.
• Experience developing integrated logic and functional components to interface with ServiceNow internal services and APIs (via REST).
• Service-oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc.).
• Understand Credential less and Credential based Discovery.
• Install, configure, and integrate software products from ServiceNow TSM/OMT with a focus on discovery, service mapping, certification management, Service Graph Connectors, and Multisource CMDB.
• Ability to prevent duplicate CIs with CI identifiers.
• Extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns.
• Knowledge and ability to configure, manage, and maintain MID servers.
• Proficient in working with command line console for Service Mapping.
• Ability to work with and migrate patterns between Environments for Service Mapping.
• Proficient in configuring Identification Rules for Service Mapping.
• Ability and knowledge in Discovery of multi-tier services including advanced pattern configuration for Service Mapping.

Benefits

• Commitment to a diverse and inclusive workplace.
• Equal opportunity workplace and affirmative action employer.
• Support for individuals with disabilities who would like to request an accommodation.