[Hiring] Senior Software Engineer @First Citizens Bank

Role Description

This is a remote role that may be hired in several markets across the US.

• Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
• Perform daily system monitoring, verifying the integrity and availability of cloud infrastructure, server resources, systems, and key processes.
• Review system and application logs, and verify completion of scheduled jobs such as backups, live data feeds, and batch processing.
• Develop Infrastructure as Code Modules and Scripts to automate operational functions and processes to improve efficiency and reduce operational toil.
• Triage all support requests and perform preliminary investigation for all reported issues.
• Write knowledge base articles and runbooks for commonly asked questions or frequently reported issues.
• Send internal and external communications for scheduled maintenance and high-priority major incidents.
• Perform tasks with competing priorities and adapt to changing business needs.
• Create, maintain, and share technical documentation used by engineers and other team members.
• Adapt seamlessly to the organization and the customers served, demonstrating the ability to learn new skills and technology, and actively participate in ongoing training.
• Provide 24/7 on-call support via rotations.

Qualifications

• Bachelor’s Degree in Computer Science, Information Science, Electronics Engineering, Software Engineering, or a related field.
• Five (5) years of experience in the job offered or as a Cloud DevOps Engineer, Cloud Site Reliability Engineer, Cloud Platform Engineer, Cloud Infrastructure Engineer within a Large Financial Institution (LFI) in a multi-cloud environment.

Requirements

• Expertise in multi-cloud platforms (AWS, Azure, IBM Cloud, GCP, and OCI) and enterprise scale deployments.
• Proficiency in computer programming languages (Bash, Python, Go, Powershell, Node, and Java).
• Experience with Infrastructure as Code (Terraform, CloudFormation, ARM, and CDK) for automated provisioning of infrastructure for Operational Resilience.
• Strong skills in Cloud Security, Cloud Networking, Containerization, Identity Management, and regulatory compliance (SOC2, PCI-DSS, FFIEC, CIS, and industry standard compliance frameworks Cloud Security Alliance).
• Expertise in designing and embedding preventive and detective controls based on CCM v4 in CI/CD pipelines and GitOps workflows supporting Cloud Native and Hybrid architectures (Public + Private Cloud).
• Strong expertise with Cloud monitoring and observability tools for operational resiliency.
• Intermediate experience administering Linux and Windows operating systems.
• Ability to collaborate with Enterprise Architecture, CyberSecurity, and Risk Teams.
• Experience in large regulated financial institutions, ensuring alignment with Governance, Audit, and Compliance Standards.

Benefits

• This job posting is expected to remain active for 31 days from the initial posting date.
• The base pay for this position is generally between $159,910 to $203,509 per year.
• Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.
• Total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
• First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of associates.