[Hiring] Senior Site Reliability Engineer @EarnIn

Role Description

We have a real passion for delivering the best product experience for our community members. We work closely with all teams and share responsibility for delivering production-ready features to our community rapidly. We build or contribute to infrastructure, reliability tooling, and practices that help teams ship quickly and safely. We think a lot about things like good alert hygiene, friendly runbooks, clear SLOs, and how to make deployments feel boring in the best possible way. As a Senior SRE, you are a technical leader in how we design, observe, and operate our systems in production. Rather than tuning kernels all day, you focus on how services behave as a whole: reliability, performance, failure modes, and the engineers' experience building them.

This position will be remote from Mexico, with the possibility of being hybrid in our Mexico City office as part of our expanding site. EarnIn offers excellent employee benefits, including:

• Healthcare
• Internet and cell phone reimbursement
• A learning and development stipend
• Potential opportunities to travel to our Mountain View headquarters

Our salary ranges are determined by role, level, and location. We are unable to provide visa sponsorship or immigration support for this position.

Qualifications

• A bachelor's or master's degree in computer science or equivalent industry experience
• 4+ years of experience in an SRE or Software Engineering role
• Hands-on coding experience in Python and/or Go
• Distributed Systems Expertise
• Reliability Engineering Mindset
• Observability & Incident Response
• Cross-functional Communication
• Operational Tooling & AI Fluency
• Leadership & Mentorship

Requirements

• Design systems with resilience, graceful degradation, and capacity in mind
• Define and measure SLOs and SLIs that actually reflect what our customers feel
• Use Datadog (logging, metrics, APM) together with CloudWatch to build signal-heavy, noise-light observability
• Configure alerting and routing that reach engineers through incident.io
• Continuously improve our incident lifecycle, from fast detection and solid triage, through clear communication, to blameless, actionable follow-ups
• Combine strong software fundamentals with reliability thinking so our systems are highly available, easy to debug, and a joy to work on

Benefits

• Healthcare
• Internet and cell phone reimbursement
• A learning and development stipend
• Potential opportunities to travel to our Mountain View headquarters

Company Description

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging.

EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.