[Hiring] Senior Salesforce Developer @Arkos Health

Role Description

The Senior Salesforce Developer will be responsible for managing and optimizing the organization's Salesforce platform to ensure its effective utilization across departments. Expertise in Salesforce administration, configuration, and customization will play a pivotal role in streamlining our healthcare processes, enhancing customer relationship management, and driving overall business growth.

Key responsibilities include:

• Serve as the primary point of contact for all Salesforce-related activities, including administration, configuration, and maintenance.
• Manage user setup, profiles, roles, and permissions within Salesforce to ensure proper access controls and data security.
• Customize and configure Salesforce to meet specific business requirements, including creating custom objects, fields, page layouts, and record types.
• Implement and maintain automation tools, such as workflows, process builders, and approval processes, to streamline business processes and improve efficiency.
• Collaborate with stakeholders to gather requirements, analyze business needs, and translate them into effective Salesforce solutions.
• Design and develop reports, dashboards, and analytics to provide actionable insights and facilitate data-driven decision-making.
• Conduct regular data audits and implement data cleansing initiatives to ensure data accuracy, consistency, and integrity.
• Collaborate with IT teams and third-party vendors to integrate Salesforce with other business systems.
• Stay up to date with Salesforce releases, new features, and best practices.
• Provide training and support to end users, ensuring they have a clear understanding of Salesforce functionality.
• Troubleshoot and resolve user issues, system errors, and data discrepancies.
• Develop and implement data governance policies, standards, and procedures.
• Collaborate with cross-functional teams to identify opportunities for system enhancements and process improvements.
• Lead and participate in system enhancement projects.
• Maintain and optimize Salesforce workflows, validation rules, formulas, and page layouts.
• Monitor and analyze system performance, identifying and addressing areas of improvement.
• Assist with data migration and data mapping activities during system upgrades or integrations.
• Develop and maintain documentation, including system configurations, user guides, and training material.
• Stay informed about industry trends and best practices in Salesforce administration.
• Collaborate with business stakeholders to identify and prioritize system enhancements and new feature requests.
• Conduct periodic user adoption reviews and implement strategies to increase user engagement.

Qualifications

• Bachelor’s Degree in relevant field or equivalent work experience.
• Extensive experience as a Salesforce Administrator, preferably with Salesforce Administrator or Advanced Administrator certifications.
• Proven expertise in Salesforce configuration, customization, and administration.
• Strong understanding of Salesforce data model, security model, and user management.
• Experience with Salesforce integration using APIs, middleware, or ETL tools.
• Proficiency in Salesforce reporting and analytics, including report and dashboard creation.
• Familiarity with data management best practices, such as data cleansing, deduplication, and data migration.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Excellent leadership, management, and communication skills.
• Strong ability to self-manage time to manage multiple projects and priorities.
• Able to utilize necessary programs for effective communication and metrics collection.
• Strong analytical and problem-solving skills.

Requirements

• Must reside and be fully authorized to work in the US.
• Remote applicants preferred in Arizona, Illinois, New Mexico, Nevada, Texas, or any state except California, Colorado, New Jersey, New York, Oregon, Massachusetts, and Washington.

Benefits

• Employer-paid Medical, Dental, and vision premiums at no cost to you (varies by region).
• Employer-paid Short-Term Disability premiums at no cost to you (varies by region).
• Employer-paid Life Insurance premiums at no cost to you (varies by region).
• Employer matching 401(k).
• 15 days annual combined sick/vacation and 10 days of holiday during your first year.
• Your Birthday off!