[Hiring] Senior Practice Architect, M365/Workforce AI @Softchoice

Role Description

The M365/Workforce AI Senior Practice Architect is a senior technical leader within the Microsoft Practice, responsible for owning and evolving the architectural direction of our Microsoft 365 and Collaboration practice. This is a Principal Architect / Practice Architect role focused on architectural leadership, offer innovation, and customer advisory. The Practice Architect shapes methodologies, reference architectures, and delivery standards; develops and matures service offerings, assessments, and workshops; and engages with high-value customers to ensure transformative business outcomes.

What you'll do:

• Technical Leadership & Expertise
  • Serve as the subject matter expert and architectural authority for the Microsoft 365 and Modern Work portfolio.
  • Bring demonstrable depth across Exchange, Teams and Teams Voice, SharePoint and collaboration, Intune and endpoint management, Azure Virtual Desktop, Entra ID, and tenant-to-tenant migration and consolidation.
  • Stay ahead of emerging trends, ensuring the practice adopts and evangelizes the latest Microsoft innovations.
  • Lead the integration of AI capabilities into traditional solution delivery models.
  • Evolve and influence Microsoft 365 core workloads and collaboration practice strategy and architectural direction.
  • Provide architectural guidance, oversight, and governance for complex, large-scale programs.
  • Serve as a strategic advisor for M&A, divestiture, tenant consolidation, and tenant-to-tenant migration initiatives.
• Methodology & Best Practice Development
  • Coordinate the development, documentation, and continuous improvement of methodologies and best practices for Microsoft 365 Core workloads.
  • Collaborate with architects, engineers, and product managers to ensure consistency and quality across engagements.
  • Define best practices, reference architectures, and delivery standards that scale across the practice.
  • Mentor and influence architects and engineers, raising the architectural bar across the team.
• Offerings Development & Enablement
  • Support the creation and evolution of Microsoft 365 Core offerings.
  • Act as “Customer Zero” for new technologies, piloting and refining offerings before broad rollout.
  • Provide presales support, solution architecture, and technical leadership for strategic opportunities.
  • Develop and mature service offerings, assessments, workshops, methodologies, and repeatable intellectual property.
  • Support sales, solutioning, and executive customer engagements.
• High-Value Customer Engagement
  • Engage directly with key customers as a trusted advisor.
  • Lead solution workshops, architecture reviews, and executive briefings for high-impact engagements.
  • Operate as a peer-level architectural advisor to senior technical and executive stakeholders at large enterprise customers.
• Collaboration & Advocacy
  • Partner with Microsoft and other strategic partners to co-create solutions.
  • Represent Softchoice/WWT at industry events, sharing thought leadership and promoting best practices.
  • Advocate for continuous improvement and early adoption of emerging technologies.
  • Collaborate with Microsoft and partner teams to align offerings and GTM motions.

Qualifications

• Deep expertise in Microsoft 365, Modern Work, and Microsoft Collaboration solutions.
• Strong architectural background across Microsoft 365, Endpoint Management, Entra ID, Collaboration, and Workplace Modernization.
• Proven experience architecting and delivering complex Microsoft solutions for enterprise customers.
• Proven experience building service offerings, methodologies, assessments, workshops, and repeatable intellectual property.
• Experience advising on M&A, divestitures, tenant consolidations, or tenant-to-tenant migration strategy.
• Strong track record in methodology development, technical leadership, and innovation.
• Strong executive communication, customer advisory, collaboration, and stakeholder management skills.
• Experience working with Microsoft and global partners.
• Commitment to continuous learning and professional growth.

Requirements

• This role requires at least 15 years experience in a technical field (ideally with Microsoft technologies).
• Bachelor’s degree in a related field is preferred.

Preferred Experience

• Former Microsoft experience, such as FastTrack, Customer Engineer, Cloud Solution Architect, Consulting Services, or Customer Success.
• Experience at leading Microsoft-focused consulting organizations or partners.
• Experience supporting Microsoft funding programs and strategic partner motions.
• Public speaking, community leadership, or Microsoft MVP experience.
• Current or prior titles such as Principal Architect, Practice Architect, Principal Consultant, Lead Architect, Modern Work Strategist, or M365 Strategy Lead.

Compensation

• A reasonable estimate of the current base pay range for this position in NYC and Seattle is $175,820 to $219,780 annually + 10% as target incentives.
• A reasonable estimate of the current base pay range for this position in LA is $167,830 to $209,790 annually + 10% as target incentives.
• Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification.

Benefits

• Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program.
• Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance.
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave.
• Additional Perks: Employee Discount Program.