[Hiring] Senior Platform Engineer @Thyme Care

Role Description

As a Platform Engineer at Thyme Care, you will join a team focused on building the infrastructure, developer tooling, and workflows that help drive high-quality interventions for our members with cancer. You’ll partner closely with other engineering teams to improve the internal platform, reduce operational friction, and support feature development. This role is well suited for a senior engineer who enjoys owning ambiguous platform problems from discovery through delivery.

• Lead medium-to-large platform initiatives end-to-end, from early discovery and technical design through rollout and adoption.
• Own and evolve our AWS platform (including EKS, RDS, networking) using Terraform and other infrastructure-as-code tools.
• Build and maintain internal Python libraries and Kubernetes tooling that abstract away infrastructure complexity, letting other engineers self-serve deployments with minimal platform help.
• Improve our CI/CD pipelines by building and maintaining reusable workflows, optimizing performance, and enhancing our deployment and rollback capabilities.
• Partner with engineers across the organization to improve developer experience through better tooling, clearer workflows, and team enablement.
• Participate in our on-call rotation, improving our observability, triaging incidents, and handling support requests from our engineering and data teams.

Qualifications

• Strong experience with infrastructure-as-code (we use Terraform).
• Experience with CI/CD (we use Github Actions).
• Experience with service observability (we use Datadog and PagerDuty).
• Deployment and management of containerized workloads (we use Docker, Kubernetes, Lambda) in a cloud environment (AWS experience strongly preferred).
• Professional use of Python (we use it for scripting, DevEx tools, infrastructure frameworks, and more).
• Participation in an on-call rotation and comfort using an observability stack to monitor production and troubleshoot issues.
• Experience building and supporting internal developer platforms as a product, with attention to usability and adoption.
• Experience in healthcare, health tech, or another regulated environment.
• Experience in fast-paced, early stage environments, comfortable iterating quickly and wearing multiple hats when needed.

Requirements

• Strong engineering foundation with production-grade engineering skills — clear design documents, maintainable code, building test coverage, setting SLAs, and deploying to a cloud environment using infrastructure-as-code.
• Collaborative engineering, fostering a team environment where engineers trade ideas and feedback at every stage of the process.
• Self-directed learning and team-wide teaching, keeping up with industry best practices and sharing relevant ideas with the team.
• Security & compliance mindset, understanding the distinct risks associated with managing sensitive data and deploying systems within regulated sectors.
• User empathy, building infrastructure with users in mind — prioritizing reliability and security.
• Pragmatism, driven by problems, prioritizing solving the most important problems in the simplest way possible.
• Comfort with ambiguity, with a proven track record of success in scaling businesses, fast-paced environments, and startups.

Benefits

• Competitive salary range: $175,500-$195,000.
• Equity, benefits, and other opportunities at Thyme Care.
• Individual pay decisions based on qualifications, experience level, skillset, and internal equity.

Company Description

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.