[Hiring] Senior Manager - Software Engineering @Salesforce

Role Description

Join Salesforce as a remote Senior Manager based in San Francisco, leading the Reliability Engineering team that runs our multi-cloud compute platform. Your team keeps Kubernetes, Service Mesh, Ingress Gateway, and Identity services secure and highly available across more than 1,000 clusters on AWS, Alibaba Cloud, and Google Cloud.

What You'll Actually Be Doing:

• Lead, coach, and grow a team of platform engineers, building a culture of ownership, accountability, and continuous improvement.
• Set the technical vision and roadmap for the next generation of Service Mesh and Identity, and keep the platform reliable, observable, and self-healing at fleet scale.
• Partner with architects, product owners, and engineering leaders to deliver features and spot issues before they affect customers.
• Develop each engineer's ability to work in an AI-augmented environment, own how AI tools fit into the team's daily development cycle, and guard architectural integrity, security, and technical standards as AI-generated code increases.

Qualifications

• 10+ years of software engineering experience, including 3+ years managing engineering teams.
• Hands-on depth in Kubernetes, service mesh, networking (DNS, TLS, HTTP proxies), and a major public cloud.
• Experience using AI development tools hands-on, with the technical depth to judge the architecture and quality of AI-generated output.
• Ability to assess candidates on their ability to write effective prompts, evaluate AI outputs, and orchestrate multi-agent workflows, in addition to core technical skills.
• A related technical degree required.

Requirements

• Programming experience in Go or Python (even better).
• Experience using infrastructure-as-code and delivery tools such as Terraform and Argo.
• Experience with observability tools such as Prometheus, Grafana, Splunk, or Elasticsearch.
• Experience building AI multi-agent or retrieval-augmented generation systems, or leading open-source contribution strategy.

Benefits

• Time off programs.
• Medical, dental, and vision coverage.
• Mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k) plan.
• Employee stock purchasing program.