[Hiring] Senior Manager, Software Development Engineering @CVS Health

Role Description

We are seeking a Senior Manager, Software Engineering to join our technology organization, reporting directly to the Director of Software Engineering. This pivotal role requires an engineering leader with deep Salesforce ecosystem expertise complemented by a broad software engineering background. You will build and scale the technical foundation supporting our key growth drivers:

• Brand
• Marketing
• Partnerships
• CC-Sales (Contact Center Sales)
• Outreach Programs

In this role, you will lead a team of software and Salesforce engineers building scalable, integrated, and cloud-native solutions. You will sit at the intersection of enterprise CRM capabilities and broader custom software engineering, driving everything from API integrations and custom microservices to automated outreach workflows and AI-driven automation.

Qualifications

• 6+ years of experience in software engineering, with strong hands-on development fundamentals.
• 2+ years managing or developing software engineering teams in Agile, cloud-first environments.
• Deep technical knowledge of the Salesforce platform, including Apex, Lightning Web Components (LWC), Flow Orchestration, Sales Cloud, Service Cloud, and Marketing Cloud/Data Cloud.
• Background in full-stack or backend software development (e.g., Java, Node.js, Python, microservices architecture, REST/GraphQL APIs, relational and non-relational databases).
• Proven experience integrating Salesforce with external enterprise applications using middleware (MuleSoft, Workato) or cloud-native serverless/API services (AWS, GCP, or Azure).
• Direct experience delivering tech solutions for high-volume Contact Center/Telesales operations, Marketing automation, or Partner/Outreach platforms.

Requirements

• Salesforce Certifications: Certified Salesforce System Architect, Application Architect, or CTA track certifications.
• Hands-on experience with Docker/Kubernetes, CI/CD tooling (GitHub Actions, Copado, SFDX), and cloud-native architecture.
• Experience operationalizing AI capabilities, intelligent agentic workflows, or vector search integrations within CRM and outreach applications.
• Background in Healthcare, Retail Health, HealthTech, or related regulated domain environments.
• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent practical experience.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Pay Range

The typical pay range for this role is: $106,605.00 - $284,280.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.