[Hiring] Senior Manager, Software Development @Transact Campus

Role Description

The Senior Manager is responsible for leading a team of Developers and QA Engineers to deliver scalable, high-performing software solutions while maintaining strong ownership of production systems. This role drives modern engineering practices across cloud-native platforms, ensures system reliability, and supports operational excellence through effective production support, incident management, and continuous improvement.

Key Responsibilities and Duties

• Lead development and delivery of scalable services and applications built with .NET (C#) and deployed in AWS environments
• Drive adoption of modern engineering practices across cloud-native architectures, APIs, and distributed systems
• Ensure high standards of code quality, system performance, and operational reliability
• Own production health, uptime, and system reliability for supported applications
• Lead incident management, root cause analysis, and post-incident improvements
• Drive improvements in monitoring, alerting, and observability across systems
• Guide system design and technical decisions aligned with architectural standards
• Strengthen engineering ownership of system quality, reliability, and production outcomes
• Partner with cross-functional teams to support deployments, integrations, and customer environments
• Promote adoption of AI-assisted tools to improve engineering productivity, system quality, and operational efficiency
• Ensure strong on-call practices and operational readiness across the team

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
• 8+ years of experience in software development and platform engineering
• 3+ years of experience leading engineering or cross-functional technical teams
• Strong technical expertise in .NET (C#) and distributed system architectures
• Experience building and operating applications in AWS cloud environments
• Strong understanding of system reliability, production support, incident management, and operational excellence
• Experience designing and supporting API-driven and integration-heavy systems
• Strong analytical, communication, and stakeholder management skills

Preferred Qualifications

• Experience in healthcare technology or mission-critical enterprise systems
• Experience supporting large-scale production environments and client deployments
• Familiarity with AI-enabled platforms or intelligent automation technologies

Requirements

• This role may participate in on-call rotations or production support escalations
• Occasional collaboration across time zones may be required

Benefits

• Flexible time off to include paid holidays and volunteer time
• Robust health, dental, and vision insurance plans on your first day of employment
• Comprehensive employee assistance program (EAP)
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance
• Flexible spending account (FSA) or health savings account (HSA)
• Matched 401(k)
• Employee stock purchase plan