[Hiring] Senior Forward Deployment Engineer @Keysight Technologies, Inc.

Role Description

The Senior Forward Deployment Engineer works inside a customer's development program as a software developer, systems engineer, and deployment lead in one role, and ships production code. This person determines and develops approaches to complex assignments, leads major deployment engagements using in-depth experience to influence outcomes, diagnoses problems deep within the protocol stack (Layer 1 to Layer 3), modifies software, validates fixes, and delivers controlled releases during a customer's early development, integration, and regression cycles.

This is a customer-facing software engineering role where you will embed directly within a customer environment to customize, integrate, and deploy technology into real-world production systems, leading complex, high-impact problems.

• Lead major or large-scale deployment engagements, coordinating across Keysight and customer engineering teams
• Own technically complex deployment issues from first report to validated fix, and serve as the go-to technical resource for deployment issues within the account or program
• Work onsite or closely with wireless customer development teams during major feature introductions
• Analyze signaling flows, traces, timing behavior, and performance data to isolate failures across Keysight and customer implementations
• Write and modify application and protocol-stack software, plus the supporting software and firmware the customer environment requires
• Develop and extend Python APIs that customer teams integrate against
• Build automation workflows inside the customer's workflows
• Create diagnostic instrumentation when existing tools are insufficient
• Develop, validate, and deploy controlled patches, feature flags, and interim releases under Keysight's release process
• Run rapid prototyping loops directly with customers to test and iterate on new features based on live feedback
• Act as a feedback loop to the core product and engineering teams, translating field problems into engineering requirements and defects for product management and R&D

Qualifications

• Typically requires a Bachelor's or Master's degree (or equivalent) and 6-7 years of relevant software/systems engineering experience.
• Strong software-development experience across multiple software stacks
• Preferred expertise in at least one domain (PHY/L1, MAC/RLC/PDCP and L2, or RRC/NAS and L3), plus working knowledge of adjacent layers and end-to-end 4G, 5G, and 5G-Advanced system behavior
• Proficiency in C/C++ and Python (including API development), Linux, embedded or real-time software, and automated testing
• Experience debugging protocol interactions through logs, traces, packet captures, call flows, and timing analysis
• Familiarity with 3GPP specifications and the practical differences among standards compliance, interoperability, and implementation behavior
• Experience in design and test instrumentation and test emulation tools
• Ability to produce production-quality code that ships in a customer's build
• The judgment and customer presence to operate inside confidential development programs
• Excellent communication skills; able to explain technical trade-offs to both engineers and non-technical stakeholders
• Willingness to relocate or travel to a specific customer site as required by the assignment
• Extensive experience and breadth and depth of knowledge across multiple protocol layers and software stacks, with demonstrated ability to work independently
• Demonstrated ability to lead technical discussions with customers