[Hiring] Senior Director, Software Engineering @Pindrop

Role Description

As the Senior Director for the Engineering organization, you will own the technical and people leadership for Pindrop’s core real-time, multi-signal fraud detection engine. You will be responsible for scaling the distributed systems that analyze voice, device, and behavioral patterns for the world’s largest financial institutions.

• Define Engineering Strategy: Set the technical vision for the Protect platform, ensuring it remains the industry-leading risk engine for accuracy and signal depth.
• Scale High-Performing Teams: Lead and develop a high performing engineering team that delivers world class products.
• Drive Execution Excellence: Ensure predictable, high-quality delivery of complex initiatives across multi-cloud environments (AWS/GCP), balancing speed with long-term technical health.
• Strategic Partnership: Collaborate with Research, Product, Security, and Executive leadership to align the Protect roadmap with business goals and customer needs.
• Operational Standards: Establish architectural and engineering excellence standards that ensure the Protect engine delivers the best fraud detection rate at massive scale.

Qualifications

• 10+ years of software engineering leadership experience, including at least 5+ years leading teams through managers.
• Proven track record of owning and scaling API-based, distributed systems and microservices in high-demand production environments.
• Experience leading large engineering organizations within a remote or geographically distributed model.
• Experience with data science infrastructure, ML, and Generative AI implementation.
• Strong technical background with deep experience in AWS or GCP.

Requirements

• Deep knowledge of authentication, fraud prevention, or voice biometrics.
• Proven ability to develop innovative processes that measurably increase developer productivity.

Benefits

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
• Paid Parental Leave - Including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family!
• Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
• Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
• Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.