[Hiring] Senior Developer Advocacy Engineer @Grafana Labs

Role Description

This is a fully remote position and we're considering candidates in the UK.

Grafana is building the Interactive Learning Plugin : an open source, in-product learning experience inside Grafana that helps users level up without leaving their workflow. We’re hiring a software engineer embedded in Developer Advocacy who ships real product code that directly impacts both Grafana Cloud and Grafana OSS .

Your primary focus will be the open source Interactive Learning Plugin:

• Interactive Learning Plugin
• Content

What You’ll Be Doing:

• Build delightful interactive learning inside Grafana.
• Ship features that make learning experiences feel obvious, smooth, and scalable.
• Improve the end-to-end learner experience—from onboarding to completion.
• Enable contribution and authoring (especially for non-engineers):
  • Create workflows and product features that let many contributors safely create, iterate on, and improve learning content.
• Support private guides and experiences.
• Make completion tracking that actually matters.
• Build progress and completion tracking that’s trustworthy, motivating, and useful.
• Instrument learning flows so we can understand what’s working, what’s failing, and where learners get stuck.
• Treat observability as a product principle.
• Build fast feedback loops (metrics/logs/traces + user journey visibility) so issues stay shallow.
• Make it easy to understand what’s happening in production and in real user experiences.
• Ship fast with an AI-driven development workflow.
• Apply strong engineering judgment—scoping, iterating, verifying, and testing—so speed doesn’t compromise quality.

Qualifications

• Strong in at least two of the three areas: AI harness experience, serious software engineering fundamentals, Grafana context.

Requirements

• AI harness experience (agentic development): You’ve used tools like Claude Code or Cursor in real development work.
• Serious software engineering fundamentals: You can ship production-grade changes and explain tradeoffs.
• Grafana context: You’ve used Grafana in real environments—dashboards, troubleshooting, on-call, or monitoring workflows.
• Small but meaningful amount of communication work (~20%): Writing clear docs, design notes, PR descriptions, demo work, or explaining decisions to internal/external audiences.

Benefits

• 100% Remote, Global Culture.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding – Thrive from day 1 with your fellow new ‘Grafanistas’.
• Balance is Key – Global annual leave policy of 30 days per annum.

Company Description

Grafana Labs is a remote-first, open-source powerhouse with more than 20M users globally. We help over 3,000 companies manage their observability strategies with the Grafana LGTM Stack.