[Hiring] Senior Cloud Network Engineer @Quantrics Enterprises Inc.

Role Description

• Manage and troubleshoot cloud networks connecting GCP, Microsoft Azure, and partner carriers such as Equinix and Telnyx.
• Maintain minimal network latency (<50ms) and keep hybrid transit lines clear.
• Provision Private Service Connect (PSC) pathways to securely link Gemini Enterprise Agents with internal customer databases.
• Achieve 100% data insulation and prevent unauthorized network data exfiltration.
• Draft, review, and test declarative Terraform scripts to automate standard network configurations.
• Ensure zero manual configuration drift within critical production layers.
• Utilize GCP Network Intelligence Center to run connectivity tests, analyze routing topologies, and evaluate packet health.
• Proactive detection of routing loops, latency spikes, or dynamic BGP route drops.
• Set up and manage global application load balancers to distribute conversational traffic safely.
• Guarantee zero downtime during massive traffic scale-ups or sudden regional outages.
• Write and refine Cloud Armor rule sets, access control lists, and cloud firewall parameters.
• Ensure complete protection against external DDoS attacks and unauthorized network incursions.
• Participate in daily standups and engineering syncs with cloud architects, SREs, and conversational AI specialists.
• Seamless deployment synchronization and rapid resolution of platform-wide blockages.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related quantitative field.
• Active and verified Google Professional Cloud Network Engineer certification.
• 3+ years of experience in GCP networking including VPCs, Shared VPCs, Private Service Connect, Cloud DNS, Cloud NAT, and Cloud Armor.
• 3+ years of experience in hybrid and multi-cloud network design including BGP routing, Equinix Fabric, and ExpressRoute.
• 3+ years of experience using Terraform for infrastructure automation.
• 1+ year of experience with Google Contact Center AI (CCAI), CCAIP, and Gemini Enterprise platforms.
• Experience managing SIP trunking and telco integrations including Telnyx and Twilio.
• Proven experience in network monitoring, troubleshooting, and performance optimization.
• Strong analytical, problem-solving, and communication skills for complex technical environments.

Requirements

• Work Schedule: Golden Hours, Monday to Friday (aligned to 4AM ET to 1PM ET coverage).
• Location: GCC Philippines (applicable among global delivery centers).
• Overtime/On-call: May be required based on operational needs and network support requirements.

Competencies

Core Competencies (Must-have Competencies)

• GCP Network Engineering Expertise: Ability to design and manage cloud networking services to ensure reliable and scalable infrastructure.
• Cloud Network Certification Knowledge: Ability to apply certified networking principles to support enterprise-grade cloud environments.
• AI Platform Network Integration: Ability to configure and support secure network connectivity for AI and contact center platforms.
• Hybrid and Multi-Cloud Connectivity: Ability to design and manage routing across multiple cloud providers and external carriers.
• Infrastructure as Code (Terraform): Ability to automate infrastructure provisioning to ensure consistency, scalability, and compliance.

Complementary Competencies (Good-to-have Competencies)

• Stakeholder Collaboration: Ability to work effectively with cross-functional teams to ensure seamless integration and delivery.
• Technical Communication: Ability to translate complex technical concepts into clear, business-friendly language.
• Container Networking: Ability to manage networking within containerized environments to support application deployment.
• Voice Network Optimization: Ability to optimize network configurations to ensure high-quality real-time voice communication.
• Task Prioritization: Ability to manage multiple priorities effectively while maintaining focus on critical network operations.
• Autonomous Problem Solving: Ability to independently analyze and resolve complex technical issues.
• Proactive Risk Management: Ability to identify potential system risks and implement preventive solutions.
• Code-First Discipline: Ability to follow structured infrastructure processes using code-based management approaches.