[Hiring] Senior Automation Engineer @Databricks

Role Description

As a Senior Automation Engineer on the IT Asset Management team at Databricks, you will be the technical engine behind transforming how we manage ~$XXM/yr in asset spend across SaaS licenses and hardware. Your primary mission is to eliminate manual toil and build scalable, AI-powered automation that makes asset operations fast, accurate, and effortless as Databricks scales past 14,000 employees.

Your initial focus will be on IT asset management workflows:

• Automating new hire laptop provisioning
• SaaS license lifecycle management
• Asset data reconciliation
• Hardware recovery

Over time, you will expand your automation footprint across IT Support and Operations, including:

• IT support workflows
• AV/VC and event support
• Incident response management

This role requires a strong automation-first mindset, the ability to learn new domains quickly, and comfort building with AI/LLM tools. You will report to the Senior Manager of IT Asset Management.

Qualifications

• 5+ years of experience in IT systems engineering, automation engineering, or a related technical role.
• Proven track record of delivering complex, multi-system automation projects with measurable business impact.
• Strong automation-first mindset: you see a manual process and immediately think about how to build a scalable, reliable automated solution.
• Ability to operate with minimal guidance, take ownership of ambiguous problems, and deliver consistently high-quality work in a fast-paced environment.
• We value a great generalist who can learn a domain quickly over a narrow specialist.
• Comfortable ramping into unfamiliar systems and business processes and building effective automation without needing deep prior domain expertise.

Requirements

• Hands-on experience building workflows, agents, or tools powered by large language models (e.g., Claude, GPT, Gemini, or similar).
• Ability to design AI-powered automation that handles unstructured inputs, makes decisions, and integrates with enterprise systems.
• Experience with prompt engineering, agent frameworks, or AI-assisted code generation in a production or operational context.
• Comfort evaluating and selecting the right AI approach for a given problem, whether that is a deterministic rule, an LLM call, or a hybrid.
• Experience building and troubleshooting integrations between IT platforms such as ITSM tools (FreshService, ServiceNow, or similar), identity platforms, and asset management systems.
• Experience designing automation for IT operational processes: onboarding/offboarding, access provisioning, license management, asset tracking, or similar.
• Familiarity with REST APIs, scripting (Python, Bash, or similar), and the ability to connect systems that were not designed to talk to each other.
• Experience with data pipelines, ETL, or data quality workflows is a plus.
• Strong cross-functional collaboration skills. Comfortable working with IT operations, security, procurement, finance, and vendor partners.
• Effective at documenting solutions and training peers on new tools and processes.
• Clear communicator who can translate complex technical work into business terms for non-technical stakeholders.

Benefits

• Comprehensive benefits and perks that meet the needs of all employees.
• Eligibility for annual performance bonus, equity, and other benefits.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below:

• Zone 1 Pay Range: $143,400 — $197,100 USD
• Zone 2 Pay Range: $129,000 — $177,450 USD
• Zone 3 Pay Range: $121,800 — $167,550 USD