[Hiring] Senior Application Engineer @Mozilla

Role Description

Mozilla IT is seeking an outstanding engineer to support the ERP system daily and manage the delivery of NetSuite initiatives and business processes. The role is a key resource in the architecture, implementation, training, support, documentation, management, and providing of technical and functional assistance. Someone who enjoys working with different teams and determining the best solution to address their needs and make them more successful. Someone who is passionate about learning and innovation, loves to experiment to find the best way to solve customers’ problems. You will evaluate a business's needs and develop systems to meet them. Truly outstanding abilities and job history are required to solve the Business Systems challenges at Mozilla.

Mozilla IT is seeking a highly skilled and proactive NetSuite Application Engineer to join our IT team. This role involves managing our ERP ecosystem covering:

• Financial planning
• R2R
• O2C
• Financial reporting
• Integrations and automations

The ideal candidate will be adept at both administrative tasks and technical development within NetSuite, contributing to a seamless and efficient system environment.

What you'll do:

• Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance, and business process testing.
• Build and maintain reporting, integrations, and automation workflows to improve data flow and operational efficiency.
• Research and resolve issues, design new workflows.
• Provide thought leadership in best practices and provide solutions.
• Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems.
• Lead new releases, test updates, and effectively roll out new features.
• Ability to work in a rapidly changing environment.
• Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes.
• Ability to work independently with minimal guidance.
• Act as liaison with Third-Party Vendor Support.
• Provide internal, ongoing system/technical support to users.
• Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the ERP ecosystem.
• Provide reporting and partner with FP&A to deliver insights, improve data integrity, and streamline financial analysis.
• Drive end-to-end Order-to-Cash (O2C) execution across billing, payments, and revenue operations.

Qualifications

• Strong understanding of financial processes.
• Minimum of three to five (3-5) years working with NetSuite, including experience in customizing, business operations, systems development, business systems interaction and integration, and hands-on support.
• Direct experience with supporting and integrating NetSuite with Business Applications.
• Strong knowledge of application integration technologies and using APIs.
• Proven skills in SQL, JavaScript, and Excel formulas.
• NetSuite Certifications; BS in Engineering or Computer Science or equivalent experiences.
• Excellent interpersonal and communication skills.
• Excellent planning and project management skills; ability to effectively handle priorities to meet requirements and deadlines in a dynamic and fast-paced environment, while working on different projects simultaneously.

Benefits

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team.
• Rich medical, dental, and vision coverage.
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute).
• Quarterly all-company wellness days where everyone takes a pause together.
• Country-specific holidays plus a day off for your birthday.
• One-time home office stipend.
• Annual professional development budget.
• Quarterly well-being stipend.
• Considerable paid parental leave.
• Employee referral bonus program.
• Other benefits (life/AD&D, disability, EAP, etc. varies by country).

Company Description

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging:

• Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.
• We encourage applications from everyone, including members of all equity-seeking communities.
• We will ensure that qualified individuals with disabilities are provided reasonable accommodations.
• We are an equal opportunity employer.