[Hiring] Salesforce Solution Architect @KIPP

Role Description

As the Salesforce Solution Architect at KIPP Foundation, you will serve as the primary technical authority for our Salesforce platforms—a hands-on architect and principal developer responsible for platform strategy, enterprise solution design, and delivery across KIPP’s national Salesforce ecosystem.

You will partner with technology leadership, administrators, developers, product owners, business stakeholders, and implementation partners to deliver scalable solutions across NPSP, Nonprofit Cloud, Experience Cloud, Data Cloud, Agentforce/Einstein AI, enterprise integrations, and DevOps governance, while maintaining high engineering standards, strong platform governance, and long-term sustainability.

Responsibilities

• Solution Architecture & Integrations
  • Design and implement scalable Salesforce solutions aligned with KIPP’s enterprise technology strategy, translating business requirements into durable, high-quality technical architectures.
  • Architect integrations across Salesforce, Azure, SQL Server, and third-party systems using REST/SOAP/Bulk APIs, Platform Events, Change Data Capture, and middleware patterns, while defining API standards, security controls, and monitoring practices.
  • Provide technical oversight, architecture review, and code review for external contractors and consulting partners, ensuring solution quality, maintainability, security, and alignment with KIPP standards.
• Platform Strategy & Governance
  • Own the Salesforce platform roadmap including org strategy, sandbox and environment management, security model, data architecture, deployment processes, and release management.
  • Establish data governance standards including data modeling, data quality, master data management, and platform best practices across the organization.
  • Monitor platform health through capacity planning, license optimization, performance tuning, and proactive management of technical debt.
  • Apply Salesforce Well-Architected Framework principles across solution design, development, and contractor-delivered implementations.
• NPSP & Nonprofit Cloud
  • Own KIPP’s Salesforce NPSP architecture including donor and constituent data models, fundraising workflows, engagement automation, and nonprofit best practices.
  • Lead planning and execution strategy for migration from NPSP to Salesforce Nonprofit Cloud, including data mapping, gap analysis, coexistence planning, and phased transition roadmap.
  • Define nonprofit-specific customization standards aligned with Salesforce’s nonprofit roadmap and KIPP’s operational needs.
• Technical Leadership & Delivery
  • Serve as the hands-on architect and principal developer for KIPP's Salesforce platform — a senior individual contributor who leads through technical expertise, engineering standards, and cross-functional influence.
  • Make key architectural decisions on declarative versus programmatic solutions based on governor limits, scalability, performance, maintainability, and long-term platform health.
  • Lead engineering standards across code architecture, trigger frameworks, CI/CD pipelines, source control, deployment automation, testing, and release management.
  • Act as the primary escalation point for complex production issues and Zendesk escalations, ensuring timely resolution and minimal business disruption.
• AI, Data Cloud & Experience Cloud
  • Design and implement Agentforce, Einstein AI, Einstein Copilot, and prompt engineering solutions with responsible AI guardrails including controls, transparency, and bias mitigation.
  • Architect Data Cloud strategies for unified profiles, audience segmentation, AI-driven personalization, and real-time activation across constituent and staff experiences.
  • Design Experience Cloud portals, communities, and self-service solutions using LWC, personalization, and mobile-responsive best practices.

Qualifications

• 8+ years of enterprise technology experience, with 3+ years specifically in a Salesforce Architect or Lead Developer role.
• Deep expertise in Salesforce architecture across Experience Cloud, Data Cloud, NPSP, and Nonprofit Cloud, with strong understanding of scalability, governor limits, and enterprise solution design.
• Expert proficiency in Apex, LWC, Flows, SOQL/SOSL, Salesforce APIs, and enterprise integrations using event-driven architecture patterns.
• Experience with LDV strategies, data modeling, migration planning, platform optimization, and Salesforce Well-Architected Framework principles.
• Hands-on experience with Agentforce, Einstein AI, Einstein Copilot, Prompt Builder, and AI-driven workflow automation.
• Strong stakeholder management, communication, and ability to translate strategy into technical roadmaps.

Requirements

• Salesforce: Experience Cloud, Data Cloud, NPSP, Nonprofit Cloud, Agentforce, Einstein AI.
• Development: Apex, LWC, Flows, SOQL/SOSL, JavaScript, C#/.NET.
• Integration: REST/SOAP/Bulk APIs, Platform Events, CDC, MuleSoft.
• DevOps: Salesforce DX, Git, CI/CD, deployment automation.
• Platforms: Azure, SQL Server, Tableau, Salesforce CLI, VS Code.

Benefits

• 25 holidays for + 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+).
• 100% paid parental leave.
• 100% coverage of the premium for employee and 75% for employee + family’s medical/dental/vision plans.
• Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program.
• Finance Security benefits include such as a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts.