[Hiring] Salesforce Senior Developer @CI&T
Salesforce Senior Developer @CI&T
Software Development
Salary unspecified
Remote Location
Employment Type full-time
Posted 3d ago

[Hiring] Salesforce Senior Developer @CI&T

3d ago - CI&T is hiring a remote Salesforce Senior Developer. πŸ’Έ Salary: unspecified πŸ“Location: Brazil

Role Description

We are seeking a skilled Salesforce Developer to join our innovative team. As a Salesforce Developer, you will play a crucial role in designing and implementing solutions on the Salesforce platform, with a focus on Service Cloud and AI-driven automation. Your expertise will be vital in delivering efficient, intelligent solutions that enhance our client's experience. You will work closely with US-based clients and internal stakeholders to translate complex business needs into modern technical solutions.

  • AI Implementation: Develop and configure AI-powered features within Service Cloud, including Einstein Bots, Next Best Action, and Generative AI tools to automate service workflows.
  • Smart Customization: Develop custom solutions using Apex, LWC, and Visualforce, ensuring they are optimized for AI compatibility and data readiness.
  • AI-Assisted Development: Utilize AI productivity tools (e.g., GitHub Copilot, Cursor, or Salesforce Einstein for Developers) to accelerate the SDLC, from writing unit tests to refactoring code.
  • Client Advisory: Work closely with US-based clients to provide expert guidance on Service Cloud best practices and the strategic adoption of Salesforce AI features.
  • System Integration: Ensure seamless integration between Service Cloud, external data sources, and AI models to provide a unified "Customer 360" view.
  • Continuous Learning: Stay up-to-date with Salesforce releases, specifically focusing on Agentforce and the Data Cloud ecosystem.

Qualifications

  • 3 to 5 years of experience with Salesforce Development.
  • AI Literacy: Proven experience or strong proficiency in using AI tools for development or implementing Salesforce Einstein features.
  • Proficiency in advanced English, both written and spoken, for effective global communication.
  • Bachelor’s degree in Computer Science, Software Engineering, or a related field.
  • Familiarity with data migration, integration tools, and object-oriented programming.

Requirements

  • Salesforce Service Cloud & AI Expertise: Deep understanding of Service Cloud features combined with the ability to implement Einstein for Service and generative AI functionalities.
  • Salesforce Development: Proficient in Apex, LWC, and Visualforce, with a focus on writing "AI-ready" code (clean, modular, and well-documented).
  • Prompt Engineering: Ability to craft and refine prompts for LLM integrations within the Salesforce ecosystem to ensure accurate and relevant automated outputs.
  • Client-Facing Communication: Excellent skills to gather requirements and explain the ROI of AI-driven features to non-technical US-based stakeholders.
  • Problem-Solving: Strong analytical skills to troubleshoot complex integrations and optimize AI model performance within Salesforce.

Benefits

  • Salesforce Certifications: (e.g., Service Cloud Consultant, AI Associate, or Platform Developer I).
  • Experience with Salesforce Data Cloud or Vector Databases.
  • Knowledge of other Salesforce clouds (Sales Cloud, Experience Cloud).
Before You Apply
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remote Be aware of the location restriction for this remote position: Brazil
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Salesforce Senior Developer @CI&T
Software Development
Salary unspecified
Remote Location
Employment Type full-time
Posted 3d ago
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