[Hiring] Salesforce Developer and Administrator @Geneoscopy, Inc.

Role Description

The Salesforce Developer and Administrator will design, code, and implement Salesforce applications for our evolving CRM, Order Management, Billing, and LIMS systems. This role will be responsible for driving and developing solutions within our Salesforce platform to meet our evolving business needs. This position will also analyze project objectives, create customer workflows and experiences, and troubleshoot errors by working closely with our Commercial, Lab, and Software teams.

Responsibilities

• Ensure optimal performance of Salesforce systems and products on a day-to-day basis.
• Create, manage, and maintain user profiles, roles, and permission sets in Salesforce to ensure proper access control and data security.
• Perform regular audits of user access to ensure compliance with internal security policies and industry regulations (e.g., HIPAA).
• Design and generate custom reports and dashboards in Salesforce to provide actionable insights, track key performance indicators (KPIs), and support data-driven decision-making across teams.
• Design, create, and manage custom workflows using Salesforce tools such as Flow Builder to automate business processes, improve efficiency, and reduce manual tasks.
• Develop either out-of-the-box or custom code solutions for our third-party partner integrations.
• Responsible for managing our Salesforce environments per industry best practices as it relates to the Software Development Lifecycle.
• Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Configure security controls such as IP range restrictions, login hours, and login security policies to limit where and when users can access Salesforce.
• Track and report system login attempts, including unsuccessful attempts, to identify potential security threats.
• Evaluate and install new Salesforce releases as necessary.
• Provide training on any new releases, updates, and end-user support.
• Document processes, including error reports and changes to field history tables.
• Other duties as assigned.

Qualifications

• Possess 2+ years of hands-on experience with Salesforce Administration, including managing user access, security settings, and profiles.
• Possess experience with Salesforce Object Model, including custom objects, relationships, and fields required to design and optimize reports and workflows.
• Developing or programming customer-facing interfaces.
• Integrating Salesforce with third-party tools and systems for reporting and workflow automation.
• Various database scripting languages (i.e., MYSQL, Apex, Native, VisualForce, and Python).
• Exemplify knowledge of web coding, including HTML and CSS.
• Salesforce reporting features, including summary reports, matrix reports, joined reports, and custom report types.
• Salesforce CRM platforms.
• Demonstrate previous work experience with application and software development as a Programmer, Developer, or Web Engineer.
• Possess strong communication skills, with the ability to liaise with non-programmers.
• Exemplify the ability to multitask and thrive in an agile, fast-paced, deadline-driven environment.
• Possess proficient verbal and written communication skills.
• Possess high ethics and conduct business in the most professional manner.
• Seek inclusiveness and collaboration but step up to responsibility, make tough decisions, and be accountable for those decisions.
• Act as a results-oriented team player with strong interpersonal and communication skills.

Requirements

• Bachelor's degree is required, preferably in Computer Science, Information Technology, or a related field.
• Certifications specific to Salesforce are a plus (i.e., Salesforce Certified Administrator/Advanced Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Technical Architect).

Benefits

• Base salary range: $115,000 - $130,000/annually determined based on the candidate's experience, knowledge, and abilities.
• Bonus: discretionary annual bonus based on a percentage of the employee's base salary.
• Benefits: health, vision, dental, life insurance, 401k (with employer match), and paid time off.
• Company stock options.

Additional Information

• Ability to embody Geneoscopy's beliefs, philosophies, and principles:
• Integrity - we do the right thing through our words, actions, and behaviors.
• Courage - step up, speak up, stand out.
• Agility - think and act fast, embracing change.
• Passion - for our customers, our people, our work, and for excellence.
• Collaboration - our differences are assets.
• Physical Demands:
• Employees may be required to lift routine office supplies and use standard office equipment.
• Must possess the ability to sit and/or stand for long periods.
• Must possess the ability to perform repetitive motion.