[Hiring] Salesforce Application Developer @Hyland

Role Description

Hyland is looking for an experienced Salesforce administrator/developer to join our Information Systems team. In this position, you will be responsible for building solutions within Hyland’s Salesforce platform with a focus on configuring within Sales Cloud, Service Cloud, and Revenue Cloud managed packages with a strong focus on CPQ and Billing to support Hyland’s internal Accounting and Finance processes. Qualified candidates thrive on building problem-solving solutions for our business teams and will be knowledgeable in declarative and programmatic capabilities within the Salesforce ecosystem as well as integrations with related packages and applications.

Responsibilities

• Translate business and technical requirements into working solutions in accordance with best practices; apply team standards in solution development.
• Design, prototype, build and configure solutions according to best practices and support solution design for other team members.
• Communicate and gain approval from team members on developed solutions; revise and modify as necessary.
• Develop and execute unit and integration testing of business applications and ensure performance is optimal and resolve any issues; advise business customers on testing practices.
• Maintain and support developed solutions.
• Participate in planning prioritizing and estimating incoming work.
• Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team.
• Migrate solutions within DevOps pipeline using designated tools and adhere to change management procedures.
• Collaborate with other areas of the business in the development of solutions.
• Identify opportunities to improve team standards and work with peers to drive process improvement.
• Safeguard the security, integrity, and confidentiality of the company's internal systems and data by complying with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.

Qualifications

• Bachelor's degree in Computer Science or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
• 5+ years of experience supporting the Salesforce platform with additional experience in integrating financial systems, Revenue Cloud, CPQ, and/or Billing preferred.
• Experience with declarative and programmatic capabilities like Flow, Lightning Web Components, Apex, SOQL and SOSL.
• Experience supporting additional financial systems and integration platforms preferred.
• Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
• Good organizational multi-tasking and time management skills.
• Good collaboration skills applied successfully within team.
• Good interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department.
• Good attention to detail.
• Good ability to handle sensitive information with discretion and tact.
• Ability to work independently and in a team environment.

Benefits

• Learning & Development: development budget (used for certifications, conferences etc.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured onboarding experience full of trainings, dedicated Learning & Development department supporting our employees.
• R&D focus: cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow.
• Work-life balance culture: flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office!
• Well-being: private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs.
• Community Engagement: Volunteer time off (12h/year), Hylanders for Hylanders relief fund, Mission fit giving, Dollars-for-doers matching gift programs.
• Diversity & Inclusion: employee resource groups, inclusion benefits and policies.
• Niceties & Events: snacks and beverages, employee referral program, birthday, baby gifts, constant incentives, and employee programs.