[Hiring] Process Automation Sr. Developer @Citizens

Role Description

• Lead the design, development, implementation, and support of enterprise Robotic Process Automation (RPA) solutions for the Robotics Process Automation Team.
• Plan, analyze, design, develop, test, and deploy end-to-end automation solutions that drive process optimization, operational efficiency, and value delivery across multiple business lines within consumer, commercial and private banking.
• Collaborate with Business Improvement Consultants, Business Analysts, and subject-matter experts to gather business and system requirements, understand process maps, and define use cases targeted for automation.
• Translate requirements into Process Definition Documents (PDD), Solution Design Documents (SDD), and detailed test scripts using Task Mining, Microsoft Visio, Lucid, and Confluence.
• Design and develop automation solutions using UiPath Studio and UiPath Orchestrator, built on a custom enterprise framework based on UiPath's RE-Framework.
• Build reusable components, shared libraries, and code templates to enable standardized, scalable automation development across the team.
• Develop Intelligent Document Processing (IDP) solutions using UiPath Document, including document classification, ML-based data extraction, and human-in-the-loop validation workflows.
• Implement API integrations within automation workflows, connecting with enterprise systems, RESTful web services, and cloud platforms including Azure Cognitive Services.
• Write custom scripts in C#.NET and VB.NET to resolve complex automation logic and extend platform capabilities.
• Participate in solution design reviews and tollgate reviews to ensure solutions meet architectural standards, governance requirements, and business needs.
• Partner with IT Architects and senior stakeholders to validate alignment with enterprise architecture and security standards.
• Support migration of legacy automations from Blue Prism to UiPath, including re-architecture and re-development aligned with the team's custom framework.
• Execute unit testing, integration testing, and user acceptance testing (UAT) to ensure quality and completeness prior to production deployment.
• Monitor and maintain automation’s post-implementation, resolve production issues, and ensure smooth business operations using UiPath Orchestrator.
• Maintain comprehensive documentation including runbooks, operational procedures, and technical documentation within Confluence.
• Contribute to the development and enforcement of coding standards, release frameworks, and testing best practices.
• Utilize Agile methodologies, including Scrum & Kanban, and track work using Jira to ensure efficient development, integration, and adoption of RPA solutions.

Qualifications

• Bachelor’s degree, or foreign equivalent in Computer Science, Electronic Engineering, or related field and 3 years of experience as Process Automation Sr. Developer, Software Developer, Business Analyst, Consultant, or related position involving automating business processes with robotics process automation.
• Automating business processes using robotics process automation tools, including UiPath, to deliver value and process optimization to business stakeholders.
• Implementing the full life cycle of RPA solutions, including identifying automation opportunities, gathering requirements, implementing, testing, and deploying targeted automation solutions using UiPath software.
• Building reusable components and libraries using UiPath which can be utilized by other developers for effective code development.
• Scripting and coding in C#.net and VB.net to resolve automation issues.
• Creating PDD (Process Definition Documents), SDD (Solution Design Documents) and Test Scripts for automation workflows using Task Mining and Microsoft Visio.
• Ensuring process quality and completeness through unit and integration testing.
• Monitoring and maintaining automations post-implementation, resolving issues, and ensuring smooth business operations using UiPath Orchestrator and UiPath Studio.
• Using Agile methodologies, including SCRUM, to ensure efficient development, integration, and adoption of RPA processes.

Requirements

• 100% telecommuting permitted from any US location.
• Worksite: One Citizens Bank Way, Johnston, RI 02919 United States, 40 hrs/wk.

Benefits

• For summary of benefits and to apply visit our website at https://jobs.citizensbank.com and apply online (Job ID: 48182) or email resume and cover letter to [email protected] with subject line: 48182.