[Hiring] Principal Software Engineer - Enterprise Automation Frameworks & Support @Humana

Role Description

Principal Automation Engineer, Enterprise Automation Frameworks & Support is a senior technical leader responsible for defining, designing, and scaling enterprise-wide test automation strategies, frameworks, platforms, and AI-enabled quality engineering capabilities. This role serves as the enterprise automation authority across Humana's business segments, partnering closely with Engineering, Architecture, DevOps, Product, and Quality Engineering teams to accelerate software delivery through modern automation and intelligent quality practices.

This individual will be responsible for designing scalable automation solutions leveraging technologies such as Selenium, Playwright, REST Assured, Tricentis Tosca, Azure DevOps (ADO), qTest, API automation frameworks, CI/CD pipelines, and AI-powered testing agents, while enabling delivery teams to achieve greater speed, reliability, and quality.

This role serves as a senior technical leader, providing hands-on engineering expertise and strategic direction to deliver scalable, high-quality software solutions. The Principal Software Engineer drives engineering standards, promotes reusable platforms and frameworks, and partners across the enterprise to accelerate innovation, enable modernization, and ensure consistent, reliable, and secure technology solutions across Humana.

Key Responsibilities

• Enterprise Automation Strategy
  • Define and execute Humana's enterprise automation architecture strategy and roadmap.
  • Create standards, reference architectures, patterns, and best practices for quality engineering and automation.
  • Evaluate emerging automation technologies and AI-driven testing solutions.
  • Serve as the enterprise automation subject matter expert for modern quality engineering practices.
• Automation Framework Engineering & Platform Enablement
  • Design, develop, and maintain scalable, reusable automation frameworks.
  • Build and enhance automation solutions that support testing across various architectures.
  • Develop reusable automation components, libraries, utilities, templates, and accelerators.
  • Implement and maintain automation integrations within CI/CD pipelines.
  • Drive continuous improvements in automation stability, maintainability, execution speed, and overall test effectiveness.
  • Integrate automation solutions with enterprise tools.
  • Enable end-to-end traceability across requirements, user stories, test cases, and defects.
  • Provide technical mentorship and guidance to Quality Engineers, SDETs, Automation Engineers, and development teams.
  • Create and maintain automation standards, best practices, technical documentation, playbooks, and training materials.
• AI-Powered Quality Engineering & Intelligent Testing
  • Define and implement AI-enabled testing strategies, tools, and practices.
  • Lead development and adoption of AI-based testing agents.
  • Evaluate emerging Generative AI technologies for quality engineering use cases.
  • Establish frameworks for AI-assisted test design and automated script generation.
  • Partner with engineering teams to integrate AI capabilities into quality engineering workflows.
  • Drive innovation through intelligent automation and predictive quality analytics.
• DevOps, CI/CD & Engineering Excellence
  • Drive automation adoption within modern DevOps, CI/CD, and continuous testing practices.
  • Implement automated quality gates and validation frameworks.
  • Develop and optimize automation execution strategies.
  • Partner with DevOps and Platform Engineering teams to improve automation environments.
  • Promote engineering excellence through automation-first approaches.
  • Monitor and improve testing metrics and quality outcomes.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• 10+ years of software quality engineering, automation engineering, SDET, or software engineering experience.
• 8+ years of hands-on experience designing and implementing enterprise automation frameworks.
• Deep expertise with automation technologies including Selenium, Playwright, Tricentis Tosca, Cypress, Appium, and API Automation frameworks.
• Extensive experience with Azure DevOps (ADO), qTest, CI/CD pipelines, and DevOps practices.
• Strong programming skills in languages such as Java, C#, TypeScript, JavaScript, Python, or similar.
• Experience implementing automation solutions for web, API, microservices, cloud-native, and distributed applications.
• Strong understanding of Agile, DevOps, Continuous Integration, Continuous Testing, and Continuous Delivery practices.
• Excellent communication, leadership, consulting, and stakeholder management skills.

Preferred Qualifications

• Experience in healthcare, insurance, financial services, or other highly regulated industries.
• Experience implementing AI-driven testing tools and intelligent automation platforms.
• Experience building AI-based testing agents and autonomous quality engineering solutions.
• Knowledge of Generative AI, Large Language Models (LLMs), prompt engineering, and AI-assisted software testing.
• Experience with cloud platforms such as Azure, AWS, or GCP.
• Experience leading enterprise-wide quality engineering transformation initiatives.

Success Measures

• Increased enterprise adoption of standardized automation frameworks and platforms.
• Improved automation coverage, execution reliability, and maintenance efficiency.
• Measurable reduction in manual testing effort through intelligent automation.
• Improved software quality through earlier defect detection and enhanced test effectiveness.
• Successful implementation of AI-powered testing agents and intelligent quality engineering capabilities.
• Enhanced visibility of quality metrics through actionable dashboards and enterprise reporting.
• Improved stakeholder satisfaction and business outcomes through scalable quality engineering solutions.

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$156,600 - $215,400 per year

This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Description of Benefits

• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Many other opportunities.