[Hiring] Principal Site Reliability Engineer @Copper.co

Role Description

We're looking for a site reliability engineer at the intersection of software development and systems engineering. In this role, your focus will be delivering the reliability, performance, and uptime our clients depend on, whilst continuously improving how our systems operate.

Day-to-day, you'll tackle complex infrastructure challenges through a combination of thoughtful engineering and considered automation:

• Rather than fighting fires, you'll work to prevent them.
• You'll analyse system capacity and performance, identify bottlenecks, and build solutions that scale across our department, not just one team.
• You will collaborate closely with the DevOps team, focusing primarily on reliability engineering, operational excellence, and production readiness across the broader engineering org.

Key Responsibilities

• Shape SRE:
  • Define how we think about reliability, observability, and operational excellence.
  • Drive the adoption of SRE principles across the organization while building the systems and processes that make those principles measurable – think SLIs, SLOs and error budgets.
• Scale Through Automation:
  • Champion architectural improvements that enhance both system reliability and deployment velocity.
  • Provide consultation on system architecture, building reusable platforms and frameworks, planning capacity needs, and conducting production readiness reviews to ensure services launch and operate successfully.
• Drive Technical Excellence:
  • Engage in and improve the lifecycle of microservices, from inception through deployment, operation, observability, and continuous refinement.
• Lead Through Influence:
  • Partner with engineering and product leadership to embed reliability into our product development lifecycle.
  • Conduct blameless postmortems and drive systemic improvements in incident management.
  • Mentor engineers across the organisation on SRE practices, helping teams take ownership of their service reliability.

Qualifications

• Experience in designing, analysing, and troubleshooting distributed systems or micro-services architectures.
• Established expertise in observability and incident management.
• Proven experience in driving organizational change.
• Excellent communication skills, with a systematic problem-solving approach.

Requirements

• Experience working with production workloads in AWS.
• Experience working in financial services or similarly regulated environments.
• Interest in blockchain-based technologies and/or ‘decentralised’ finance.
• Master's degree in Computer Science or Engineering.

Benefits

• 35 Days paid time off per annum, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Private Health Insurance.