[Hiring] Platform Engineer II – Enterprise Storage Support Engineer @Cleveland Clinic

Role Description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. The Platform Engineer II – Storage Engineer position offers a compelling opportunity for experienced professionals to play a pivotal role in the design and support of enterprise infrastructure platform systems.

• Collaborate with key stakeholders, including application owners, project managers, and Senior Platform Engineers.
• Align platform and technical strategies with the organization's business vision and objectives.
• Conduct comprehensive research, design, and implementation of cutting-edge technologies.
• Ensure the stability, integrity, and optimal performance of enterprise server, storage, and data center infrastructure systems.
• Proactively monitor, maintain, and optimize all hardware and operating systems.
• Design, deploy, and oversee the storage and backup environments for the enterprise.
• Work remotely, Monday-Friday 8:00AM-5:00PM, supporting Cleveland Clinic Ohio, Florida, and Nevada locations.

A caregiver who excels in this role will:

• Design, engineer, and implement systems infrastructure.
• Install and maintain operating systems and related management and reporting software.
• Proactively manage and monitor enterprise systems environment.
• Troubleshoot and resolve problems in the systems environment.
• Maintain currency, stability, and security in the enterprise systems infrastructure.
• Apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues.
• Assist in the development and execution of strategic and tactical technical project plans in coordination with and support of the PMO.
• Participate in proof-of-concept studies of new technologies.
• Develop working relationships with server, storage, cloud, and network software and hardware vendors.
• Create and maintain infrastructure platform configuration standards, SOPs, and guidelines.
• Assist in the production of management reports and presentations on capacity, performance, and system health.
• Contribute to the design and implementation of disaster recovery plans.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree in Information Technology and five years of experience in information systems design, configuration, and management OR nine years of experience.
• 7 years of enterprise level experience in a technical position responsible for implementing, configuring, and managing enterprise server, storage, or infrastructure environments.
• 2 years of enterprise level experience in information systems design, including leading design implementations, required.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date.
• Must have the ability to work well with others and express ideas and concepts clearly.

Requirements

• Technical vendor hardware/software (Microsoft, Red Hat, Cisco, NetApp, Dell/EMC, etc.) certifications preferred.
• Experience implementing and managing solutions in various cloud vendors is preferred.
• 5+ years enterprise storage engineering/architecture/administration experience.
• 5+ years enterprise experience with storage monitoring, tuning, and capacity forecasting.
• Significant architectural level experience with NetApp SAN and NAS storage solutions and Cisco MDS Fabric switches.
• Significant architectural level experience with Dell EMC backup solutions preferred.
• Experience with the PowerProtect Cyber Recovery solution, including CyberSense Vault Analytics software.
• Ability to work with and provide direction to vendors and consultants.
• Able to act as a subject matter expert for storage and backup in collaboration with business partners.
• Experience designing and testing disaster recovery, cyber recovery, and business continuity solutions.
• Self-motivated, able to effectively work independently and on teams.
• Experience creating and maintaining enterprise storage standards.

Benefits

• Our caregivers continue to create the best outcomes for our patients across each of our facilities.
• Click the link and see how we’re dedicated to providing what matters most to you: Benefits Link

Physical Requirements

• Typical physical demands include manual dexterity sufficient to operate basic office equipment.
• Must be able to lift up to 25 pounds.

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.