[Hiring] Platform Engineer I @CSG

Role Description

Platform Engineer I to join our DPM Operations team. The DPM Operations team is accountable for the effective operation and support of solutions delivered by the DPM Product Development Teams. This accountability covers seven main areas:

• Supporting AWS Cloud Infrastructure
• Assist on Improve security engineering audit and compliance tasks including alert tuning, log collection
• Installing, patching and upgrading DPM Products on our SaaS platform
• Maintaining deployment and application infrastructure
• Validating installation, configuration, release and promotion processes and procedures
• Supporting the DW Product Development Teams’ releases and promotions through production
• Monitoring the function and performance of DPM solutions
• Automating and documenting Platform Engineer processes
• Participating in the Platform Engineer on-call rotation schedule

You will work with a fun and exciting team and be on the absolute cutting edge of technology.

What you will be doing:

• DPM Product installation and configuration.
• Assist in troubleshooting Platform errors.
• Troubleshot and assisted with bugfixes for DPM Applications.
• Monitor DPM solutions’ function and performance.
• Automate and document Platform Engineer processes.
• Participate in a 24/7 on-call rotation.
• Collaborate with colleagues in architecture and development groups.
• Install, configure, and upgrade third-party products and open-source solutions.
• Bi-weekly off-hour maintenance activities are performed within the required maintenance window.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• NATO SECRET (NS) security classification or willingness to undergo screening to attain NATO Secret security clearance.
• Experience in configuring, managing and upgrading servers and software.
• Knowledge of database applications (Oracle) and Web Services (REST).
• Familiarity with version control, continuous integration and delivery tools (Git, Jenkins, Artifactory or related services like Azure DevOps, Salt, AWS CodeCommit/Build/Pipelines, BitBucket or GitLab).
• A desire to learn new things. Our team is on the cutting edge of technology and are more than happy to train you.

Requirements

• Software development experience on Linux platforms in common scripting languages is highly desirable (NodeJS, Java, Python, bash).
• Experience with AWS Cloud Services, Kibana, ADO Boards, JIRA and Remedy.
• Familiarity with AWS or equivalent public cloud experience.
• Familiarity with Infrastructure as Code.

Benefits

• This role is eligible for a bonus opportunity.

Company Description

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.