[Hiring] Magento Platform Specialist @Accenture

Role Description

We are seeking a Magento / Adobe Commerce Platform Specialist to join our Technology practice, supporting complex Digital Commerce platforms in the Telecommunications domain, with a strong emphasis on Mobile contract and device sales and supporting Fixed Line Consumer offerings where required. This role is suited to a technically strong Application Architect who understands commerce not just as an e-commerce channel, but in the context of telco-specific product, pricing, and fulfilment complexity—including devices, plans, bundles, contracts, eligibility, and downstream system orchestration. The successful candidate will design and govern Magento / Adobe Commerce solutions across headed and headless architectures, while ensuring resilience, performance, scalability, and long-term maintainability. Experience with Agentic AI—both for SDLC acceleration and as part of customer journeys—is increasingly important in this role.

Key Responsibilities

• Platform Architecture & Solution Design
  • Act as an Application / Platform Architect for Adobe Commerce (Magento), owning end-to-end technical solution design across:
    • Stores, storefronts, and multi-website / multi-store structures
    • Product catalogues, pricing, promotions, eligibility, and contract-driven journeys
  • Design and govern commerce solutions for Mobile device and contract sales, including:
    • Device + plan combinations
    • Bundling and offers
    • Consumer-focused digital journeys
  • Architect solutions across both headed and headless commerce models, including:
    • API-first and composable architectures
    • Front-end decoupling where required
• Magento & Adobe Commerce Expertise
  • Deep hands-on understanding of:
    • Magento Open Source and Adobe Commerce, including SaaS and Cloud capabilities
    • Core Magento architecture, data models, and extensibility patterns
  • Evaluate, select, and integrate:
    • Magento plugins and 3rd-party modules
    • External services such as CMS, search, payments, identity, and fulfilment
  • Govern the balance between:
    • Custom development vs off-the-shelf extensions
    • Long-term supportability, upgradeability, and technical debt management
• Headless, Integration & Telco Context
  • Architect headless commerce solutions, integrating Magento with:
    • Modern front-end frameworks (e.g. React / Next.js or equivalent)
    • Telco backend systems such as BSS/CRM, Order Management, Payments, Identity, and Provisioning
  • Understand commerce solutioning in the context of:
    • High-volume Consumer transactions
    • Complex orchestration across downstream systems
  • Ensure integration patterns align with enterprise architecture and security standards
• Agentic AI Enablement
  • Contribute to adoption of Agentic AI, including:
    • Using agentic approaches to accelerate the SDLC (design, development, testing, troubleshooting)
    • Architecting solutions that leverage agentic capabilities within customer journeys, such as:
      • Assisted buying and guided selling
      • Intelligent decisioning and orchestration
      • Operational and care interactions
  • Ensure agentic-enabled designs are secure, resilient, observable, and enterprise-ready
• Non-Functional Solutioning
  • Own critical non-functional concerns, including:
    • Performance engineering and scalability
    • High availability, fault tolerance, and resilience
    • Maintainability, monitoring, and operational readiness
  • Support production readiness, go-lives, and early-life support where required
• Client & Delivery Collaboration
  • Operate confidently in a client-facing consulting environment, contributing to:
    • Solution definition and technical assurance
    • Architecture and design reviews
  • Collaborate closely with:
    • Product owners, UX, integration teams, and delivery leadership
    • Onshore and offshore engineering teams
• Industry Experience
  • Telecommunications experience is highly beneficial, specifically:
    • Commerce solutions for Mobile device and contract sales
    • Consumer-focused digital channels
  • Exposure to Fixed Line Consumer commerce is advantageous

Qualifications

• Strong, hands-on experience with Magento / Adobe Commerce in enterprise-scale environments
• Proven experience operating as a Technical Lead or Application Architect
• Solid understanding of headed and headless commerce architectures
• API- and integration-led solution design
• Experience designing for performance, resilience, and long-term maintainability
• Practical exposure to Agentic AI concepts, particularly for SDLC acceleration and intelligent, agent-enabled customer journeys

Requirements

• Adobe Commerce SaaS / Cloud experience
• Telco digital commerce background (Consumer-focused)
• Consulting or large System Integrator experience
• Cloud-native deployment and DevOps exposure

Benefits

• Transparent, fast-paced approach to career progression
• Focus on strengths and continuous coaching from senior colleagues
• Work alongside Accenture experts solving industry challenges
• Flexible work arrangements and competitive rewards
• Access to state-of-the-art technology for skill development
• Opportunities to make a difference in local communities