[Hiring] Lead .Net Support Engineer @Comcast

Role Description

Comcast Advertising, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Join a fast-paced and exciting Tier 3 Production Support team working in the advanced advertising industry; providing in-depth, full stack, solutions that support the cutting-edge applications that powers Comcast Advertising. Successful candidate Senior Engineer position will be a self-motivated individual with a passion for problem-solving, innovating, high standards, and a pro-active mindset.

Qualifications

• 10+ Years of software development experience with .Net applications and API microservices
• Experience with SQL, Azure, Salesforce, and Mulesoft
• Experience being a lead or leading a team

Requirements

• Take responsibility for customer satisfaction and problem resolution.
• Respond promptly, professional, and completely to support requests.
• Provide technical subject matter expertise and mentoring to junior Tier 3 engineers.
• Lead Tier 3 engagement in the support of major platform/system releases.
• Lead Tier 3 collaborations with partner support Tiers, Development and cross-functional teams.
• Positive attitude and excellent interpersonal skills and multitasking abilities.
• Perform full stack troubleshooting, root cause analysis, and resolution of medium to complex problems.
• Proven in-depth knowledge and experience in one or more technical stacks (Azure / AWS cloud platforms, .Net Core, Angular, Java, Python, API’s, Salesforce, etc.)
• Proven in-depth knowledge and experience working in a full stack environment.
• Thrive in a collaborative, high-quality, and fluid environment.
• Provide clear, concise, and thorough documentation.
• Consistent exercise of independent judgement and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• Base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience.
• Most sales positions are eligible for a Commission under the terms of an applicable plan.
• Most non-sales positions are eligible for a Bonus.
• Best-in-class Benefits to eligible employees.
• Support you physically, financially and emotionally through the big milestones and in your everyday life.

Education

• Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.

Relevant Work Experience

• 7-10 Years