[Hiring] Lead Database Reliability Engineer @EverCommerce

Role Description

As our Lead Database Reliability Engineer, you'll support our products, Timely and SalonBiz, which power over 30,000 wellness businesses across 100 countries. In this role, you’ll lead the reliability, scalability, and performance of the databases and data infrastructure that underpin our SaaS platforms.

You’ll work closely with product and engineering teams to deliver secure, innovative, and highly available data solutions that support real-time insights and a stable 24/7 customer experience. This is an opportunity for a technically strong, strategic engineer who is passionate about modern data technologies and building resilient systems at scale.

What you'll do

• Drive data strategy and data practices for how our databases work, scale and are used.
• Capacity planning and performance tuning of the database platforms.
• Carry out database related project work (e.g. writing migration scripts, procs, DDL etc).
• Manage high risk data deployments and post-deploy monitoring.
• Assist development teams in a consultancy role for identifying risks and proposing solutions around database reliability.
• Work with the data team and product teams to constantly improve data operational engineering practices.
• Maintain awareness of trends and emerging technologies in relevant fields and propose to Wellness Solutions when fit.
• Advocate for, and apply Devops and SRE principles across Wellness engineering teams.
• Grow and mentor other Data professionals.

Qualifications

• Strong ability to work autonomously, prioritise effectively, and make sound technical decisions while knowing when to seek support or collaboration.
• Deep expertise in database reliability, performance, and management, with the ability to mentor and coach others.
• Strong experience with relational databases, ideally SQL Server and Azure SQL, with exposure to Oracle environments.
• Advanced T-SQL skills and a passion for solving complex data challenges.
• Experience with, or willingness to learn, scripting, object-oriented programming, and infrastructure-as-code technologies such as Python, PowerShell, and Terraform.
• Focus on delivering scalable, reliable solutions with strong practices across monitoring, alerting, automation, documentation, and knowledge sharing.
• Experience working in agile environments using SCRUM and/or Kanban methodologies.
• Confident communicator who enjoys collaborating, contributing ideas, and engaging in healthy discussions around data practices and engineering improvements.

Benefits

• Inclusion-focused work environment with values that inform decisions.
• Work-life balance with additional annual leave.
• Flexibility to work from home or the office.
• Professional development budget for growth.
• Annual wellness allowance to support wellbeing.

Company Description

Timely and SalonBiz serve over 30,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners.