[Hiring] Intern Associate Platform Engineer @Five9

Role Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Internship Program: At Five9, we are committed to providing an exceptional experience for our interns. We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9. Through our Speaker Series, Intern Buddies, Employee Resource Groups, and other events, you’ll have the opportunity to meet and learn from some of the best in the business. This is a full-time, fully remote paid internship. The program runs 11 weeks with the opportunity to start in early or mid-June.

As an intern at Five9, you can expect to:

• Learn: Learn about Five9, our culture and what makes Five9 special.
• Contribute: Contribute to the success of the company, your team, and real, impactful projects.
• Grow: Grow as a student, an employee, as a person!

The Intern Associate Platform Engineer position is an entry-level position that will introduce the applicant to Five9 and Five9 Contact Center Product and Delivery Methodology. As an entry-level contributor to the Professional Services Team, the ideal candidate will be a passionate, ready-to-learn player wanting to develop his/her skills towards becoming a full Platform Engineer.

Qualifications

• 2+ years college education with focus on computer sciences or related field
• Exposure to a Contact Center environment a plus
• Ability to work in a remote environment with little oversight or direction
• Inquisitive and not afraid to ask questions
• Self-starter possessing excellent time management skills
• Able to manage multiple activities simultaneously while being reviewed at a management level for growth
• Excellent verbal and written skills required

Requirements

• Strong technical aptitude in learning object-based development tools
• Must have strong aptitude in developing and maintaining positive and productive relationships with clients
• Solid communication skills, both verbal and written
• Ability to understand and quickly translate needs into strategies for a solution
• Multiple development language/tool experience a plus
• Works well and collaborates in a team environment

Benefits

• This is a full-time, paid internship.
• The program runs 11 weeks with the opportunity to start in early or mid-June.
• This role is fully remote for candidates who reside outside the 50-mile radius of our San Ramon office.