[Hiring] Integrations Engineer @Cerby

Role Description

In the Integration team, we monitor, analyze, and maintain Cerby’s RPA (Robotic Processing Automation) system and programmed flows.

• Work closely with the Customer Delivery team to build, support, and maintain reliable and robust Cerby RPA flows.
• Monitor, detect, and resolve incidents with automation workflows.
• Collaborate with the Technical Support team to troubleshoot and resolve issues.
• Work with Cerby’s product and engineering team and collaborate with them to prioritize new RPA system improvements and resolve customer-facing incidents.
• Analyze user activity and feedback to guide the implementation of new automations and improvements.
• Write, improve & maintain knowledge base articles for internal and public documentation.

Qualifications

• 3+ years working with JavaScript (TypeScript is a plus) coding, testing, debugging, and automation techniques.
• Knowledge of the technical architecture of web crawlers - XPath, CSS Selectors, JSON, API.
• Hands-on experience working with RESTful APIs.
• Experience troubleshooting web technologies (HTML/CSS) using the browser’s developer tools.
• Excellent verbal and written communication skills in English.
• Knowledge of version control systems with branching and merging (GitHub).
• Ability to collaborate with a distributed team across time zones.
• Have a good sense of building code that others can easily use.
• Ability to translate complex processes into simple instructions for non-technical users.
• Availability to work on-call shifts.

Requirements

• Experience building web applications.
• Understand the complexities of a mobile ecosystem, including the nuances of both the iOS & Android operating systems development.
• Experience with complex SQL queries.
• Experience with security products or regulatory-heavy industries is a plus.