[Hiring] GTM Engineer @Case IQ

Role Description

As a GTM Engineer, you will serve as a technical force multiplier across the business, building the AI agents, automations, and applications that scale how every team operates — from Sales, Marketing, Customer Success, Implementation, and Support to Product, IT, Engineering, Finance, and HR — while sitting within the centralized Business Operations function. This role is responsible for engineering solutions that operationalize data, tooling, and workflows across the organization, replacing manual processes with reliable systems, driving visibility into performance, enabling leadership decision-making, and advancing automation and innovation across the business. You’ll be expected to bring hands-on engineering skill, innovative problem-solving, and a results-oriented approach to support the business in achieving its goals.

You will own key cross-functional tools, integrations, and automations, partner closely with technical and business teams to connect and activate data across platforms, and deliver high-impact applications, reporting, and insights that inform roadmap planning, investment decisions, performance management, and operational excellence.

In this role (remote-first: Canada), you’ll report to our VP, Business Operations & Strategy and work closely with teams across the organization. Expect a fast-paced, autonomous environment where you’ll wear multiple hats, be accountable and recognized for being creative and results-oriented. You will have the opportunity to make a significant impact.

What You’ll Do

• AI Agents & Applications: Architect, build, and deploy AI-powered agents, workflows, and applications that scale the productivity of teams across the organization.
• Automation Engineering: Design, build, and maintain production-grade automations and integrations across the business.
• Systems Integration & Data Pipelines: Connect and orchestrate data across the platforms each function relies on and into a central data warehouse.
• Reporting, Dashboards & Insights: Transform integrated and orchestrated data into standardized, automated reporting and dashboards.
• GTM Systems & Revenue Automation: Engineer the go-to-market stack end to end to streamline how the revenue organization attracts, converts, retains, and expands customers.
• Cross-Functional Tooling: Build and own internal tools, scripts, and applications that serve Business Operations and its partner functions.
• Deployment, Reliability & Security: Deploy, host, and operate the automations, agents, and applications you build.
• Business Partnership & Requirements Engineering: Partner with leaders across Business Operations and the broader organization to translate operational problems into technical solutions.
• Rapid Prototyping & Experimentation: Use AI-accelerated development to quickly prototype, test, and iterate on new integrations, tools, and automations.
• Documentation & Enablement: Document systems and workflows, and enable teams across the organization to adopt and self-serve on the tooling and automations you build.

What Success Looks Like

• 30 Days: Build relationships with key stakeholders, understand the business systems landscape, and identify high-priority operational pain points.
• 60 Days: Deliver initial automation or reporting improvements and align on a prioritized cross-functional roadmap.
• 90 Days: Launch scalable production solutions for priority workflows, with clear ownership, documentation, and success measures.
• 1 Year: Establish a reliable, secure automation and data foundation that measurably improves efficiency, visibility, and decision-making across the business.

Qualifications

• 5+ years of experience in software/automation engineering, technical operations, or revenue/business operations.
• Hands-on engineering skills, with proficiency in scripting and programming (e.g., Python, JavaScript/TypeScript, SQL).
• Experience building AI-powered agents, workflows, and applications.
• Hands-on experience administering, integrating, or automating core business systems.
• Hands-on experience with data and analytics platforms and warehouses.
• Experience with data analysis and visualization tools (e.g., Tableau, Power BI).
• Experience deploying, hosting, and operating applications in production.
• Knowledge of data privacy regulations and best practices for data handling.
• Proven project management skills with experience running multiple concurrent projects.
• Exceptional attention to detail and problem-solving skills.
• Ability to collaborate effectively across teams.
• Results-driven, with a high sense of urgency and accountability.
• Growth mindset and adaptability.
• Superior communication skills, capable of clearly articulating insights and recommendations.
• Creative, proactive problem solver.

Benefits

• Work remotely within a flexible work environment.
• Competitive company-paid benefits plan starting day 1!
• Generous professional development budget.
• RRSP/401k matching program and company stock options.
• Half-day Fridays in the summer.