[Hiring] Forward Deployed Software Engineer @Bloomreach
Forward Deployed Software Engineer @Bloomreach

[Hiring] Forward Deployed Software Engineer @Bloomreach

2wks ago - Bloomreach is hiring a remote Forward Deployed Software Engineer. 💸 Salary: unspecified 📍Location: Northern America, Americas, Latin America (LATAM), Europe, EMEA, Asia, Africa, APAC, Eastern Europe, DACH

Role Description

Enterprise Discovery customers increasingly require hands-on customisation beyond standard product configuration. The Forward Deployed Engineer (FDE) is a dedicated, customer-embedded engineering role designed to own the full spectrum of technical customisation for our top-tier accounts.

You will bridge the gap between post-sales support and core product engineering, serving as a technical "special forces" operative who translates complex business requirements into tangible code and system optimisations.

Key Responsibilities

  • Account Ownership: Maintain ongoing technical ownership of 2–3 high-value enterprise accounts; this is not a rotational assignment.
  • Technical Implementation: Build and deploy conversational agents, custom extensions, and algorithmic tweaks to solve specific business problems.
  • Data-Driven Validation: Use A/B testing and deep data analysis to validate the impact of technical changes on customer KPIs.
  • On-Site Collaboration: Travel to customer sites (EMEA/AMER) to lead technical workshops and deeply understand their architectural constraints.
  • Feedback Loop: Act as a critical bridge to R&D, identifying recurring customization needs that should be productized in the core platform.

Candidate Profile

  • The Mix: 50% Programmer · 30% Product Acumen · 20% Soft Skills & Problem Solving.
  • Search Specialist: Deep knowledge of search internals, including ranking models, catalog configuration, relevance, recall, and personalization.
  • Technical Generalist: Fluent enough in code to make minor to moderate changes to support testing and custom extensions.
  • Consultative Mindset: Ability to translate nebulous business goals into specific technical solutions and communicate those to stakeholders.

Requirements

  • Experience: Proven track record in Search Engineering, Machine Learning Engineering, or high-end Technical Delivery.
  • Product Knowledge: Deep understanding of Discovery platforms and how ranking/algorithms impact e-commerce performance.
  • Soft Skills: Exceptional communication skills with the ability to navigate complex enterprise environments.
  • Mobility: Willingness to travel internationally to engage with customers in their own environments.

Benefits

  • Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes.
  • Flexible working hours to accommodate your working style.
  • Virtual-first work environment with several Bloomreach Hubs available across three continents.
  • Company events to experience the global spirit of the company.
  • Encouragement and support for volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
  • People Development Program with personal development workshops.
  • Access to a communication coach for work-related challenges.
  • $1,500 professional education budget on an annual basis.
  • Employee Assistance Program with counselors for non-work-related challenges.
  • Subscription to Calm - sleep and meditation app.
  • ‘DisConnect’ days for additional time off each quarter.
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.
  • Restricted Stock Units or Stock Options based on role, seniority, and location.
  • Participation in the company's performance bonus.
  • Employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
  • Celebration of work anniversaries - Bloomversaries!
Before You Apply
remote Be aware of the location restriction for this remote position: Northern America, Americas, Latin America (LATAM), Europe, EMEA, Asia, Africa, APAC, Eastern Europe, DACH
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remote Be aware of the location restriction for this remote position: Northern America, Americas, Latin America (LATAM), Europe, EMEA, Asia, Africa, APAC, Eastern Europe, DACH
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
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