[Hiring] Forward Deployed Engineer @Snowplow

Role Description

Snowplow is rebuilding how the company runs its own work. AI-native transformation is the operating priority for the business, and the Applied AI team owns it: the platform every team's AI work runs on, the pattern for how a function's critical workflows move onto agents, and the measurement of whether it worked.

You are the first Forward Deployed Engineer on the team, reporting to the Senior Director of Applied AI. The team is also hiring a principal engineer to own the platform and an Applied AI engineer to embed with our Growth team.

Your responsibilities include:

• The workflow map: Sit with the people who do the work and leave with how it actually runs today.
• The case for whether to build: Bring evidence from the map and make the case for whether the workflow is worth moving onto agents.
• The build: Design and build agentic workflows on Snowplow's shared factory framework.
• Approval gates: Decide where the agent acts on its own and what gets recorded.
• Agent readiness: Make the function's knowledge, systems of record, and quality bar explicit enough for agents to work from.
• The last twenty percent: Tune the output alongside domain experts and encode their judgment into checks.
• The handoff: Train the function to run and evolve what you built, then leave.
• The pattern itself: Own how a workflow moves from map to agents to handoff.

Qualifications

• Shipped real software in someone else's stack.
• Built with LLMs in production.
• An AI-native way of working you can show us.
• Sat with non-engineers and understood their work.
• Self-direction and comfort with ambiguity.
• The instinct to hand off.
• Low ego.
• Clear communication with senior stakeholders.
• A track record you can talk through.

Requirements

• Fluent in at least one of Python, TypeScript, or Go.
• Experience designing agents or agentic workflows that run real work.
• Ability to spend a day with a sales, marketing, or customer team and understand their actual process.

Benefits

• Meaningful equity stake.
• Competitive Base Salary.
• Flexible working.
• Generous PTO.
• Medical, Dental & Vision Insurance.
• 401k.
• MacBook and home office equipment allowance.
• Enhanced Family leave.