[Hiring] Forward Deployed Engineer @Clutch

Role Description

Clutch builds AI agents that work on behalf of credit unions. As a Forward Deployed Engineer, you are one of the two engineers on an agent, taking it from "sold" to "live and performing" at a specific credit union.

• Participate in discovery sessions.
• Build integrations to core banking and loan systems.
• Author and tune the agent's behavior.
• Run live tests with credit union staff.
• Stay with the project through go-live and the first weeks of production.
• Write production code in our monorepo every week.
• Make judgment calls in front of the customer and own the outcome.
• Contribute to defaults, playbooks, and platform capabilities for future agents.

Qualifications

• 5+ years of software engineering in a fast-paced environment, preferably in SaaS and/or Fintech.
• Senior TypeScript and Node.js backend experience in a large codebase (NestJS, CQRS, schema-validated boundaries, dependency injection).
• Integration and API engineering experience.
• Security and auth judgment skills.
• Customer presence and communication skills.
• Code-quality judgment under deadline pressure.
• Willingness to travel (roughly 20% on average).
• Genuine appetite for LLM agents.
• Nice to have: voice and telephony experience, Temporal or event-driven orchestration, Python, core banking or LOS integration experience.

Requirements

• Ship your first production change to a live agent within 1 month.
• Own the technical side of one credit union implementation end to end within 3 months.
• Take one net-new agent from sold to live at its first credit union within 6 months.
• Have written the implementation playbook for your agent well enough for AI Ops to run subsequent credit unions without you.

Benefits

• Remote flexibility for work-life balance.
• Unforgettable off-sites twice a year.
• Flexible paid time off (PTO) days.
• Stock options as part of your compensation package.
• Budget for home office setup.
• Work trip budget for personal and professional growth.
• Comprehensive health and dental insurance plans.