[Hiring] Forward Deployed Engineer @Poka EU

Role Description

At Poka, we’re transforming how frontline teams operate, learn, and solve problems. Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement.

As a Forward Deployed Engineer (FDE) at Poka, you’ll work directly with leading manufacturers to identify, design, and deliver high-impact AI and integration solutions inside real operations. This isn’t a traditional solutions or consulting role. You’ll own outcomes end-to-end.

What you’ll be doing:

• Partner with customers to deeply understand their operations, systems, and priorities — and identify where AI and integrations can unlock value.
• Lead discovery sessions and technical discussions, shaping high-impact use cases and defining realistic solution approaches.
• Design and build integrations between Poka and enterprise systems (ERP, MES, CMMS, etc.) using APIs and middleware tools.
• Develop AI-powered workflows and agents (e.g., operator assistants, intelligent triage, document processing, anomaly detection) using modern LLM frameworks.
• Own delivery end-to-end — from scoping and architecture to implementation, testing, and handoff.
• Support strategic deals by contributing to pre-sales conversations, workshops, and technical deep dives.
• Collaborate closely with Product, Engineering, and Services to refine solutions and translate field learnings into scalable capabilities.
• Contribute reusable integration templates and AI workflow patterns that can scale across customers.
• Travel to customer sites (~25–35%) for workshops, discovery, and key delivery moments.

Qualifications

• Experience in a customer-facing technical role (e.g., Solutions Architect, Sales Engineer, Integration Consultant, or similar).
• Strong hands-on experience building AI agents, LLM-powered workflows, or automation solutions — this is your core strength.
• Practical experience working with LLM APIs (OpenAI, Anthropic) and building real-world use cases (not just experimentation).
• Solid grounding in system integrations, APIs, and connecting enterprise platforms.
• Ability to quickly go from ambiguous problem → working prototype using tools like Python, Node.js, and modern AI stacks.
• Confidence bridging business and technical conversations, from frontline operations to IT stakeholders.
• Strong problem-solving skills and the ability to adapt solutions to real-world constraints.
• Comfort working in ambiguity and helping shape a new, evolving capability within Poka.
• Familiarity with manufacturing systems or industrial environments is a strong plus.

Benefits

• Dynamic and collaborative work environment.
• Generous vacation policy upon arrival.
• Remote work policy.
• A truly flexible schedule that allows you to adapt your work hours.
• Benefits Plan offered from day one.
• MacBook Pro and €500 allowance for your home office.
• Generous referral bonus.
• The tools, support, and opportunities you need to keep learning and progressing in your career.

Company Description

We’re proud to support global leaders like Nestlé, Bosch, Mars, and Danone in their digital transformation journeys and as part of the IFS family, our reach and impact continue to grow globally.

Please note: An understanding of English is essential at Poka, as it is the language used during company-wide meetings and many internal communications, ensuring effective collaboration and decision-making.