[Hiring] Expert Systems Reliability Engineer/SCM Platform Owner @Activision

Role Description

We are looking for a senior, hands-on technologist to own our Perforce platform, its reliability, stability, integrity, roadmap, and external representation. This role sits at the intersection of SRE, platform engineering, partner management, and studio enablement.

Your Mission:

• You will be the accountable owner for Activision’s Perforce platform.
• Ownership spans:
  • Keeping Perforce reliable, stable, recoverable, and performant.
  • Representing Activision’s interests with Perforce Software and Microsoft/Xbox.
  • Ensuring Perforce evolves safely alongside studio needs and AI tooling.
  • Acting as the authoritative Perforce voice internally and externally.
  • Enabling studios to help themselves without compromising safety or security.

You will partner closely with Central Tech systems engineers, studio IT leads, studio CTOs, principal programmers, and external partners — but you own the platform and its direction.

Core Responsibilities

• Platform Ownership:
  • Own the Perforce platform end-to-end, including reliability, stability, integrity, and technical direction.
  • Ensure Perforce operates as a highly available, well-monitored, and recoverable service across all studios.
  • Plan and execute Perforce upgrades, maintenance, and lifecycle changes with minimal studio impact.
  • Own disaster recovery, redundancy, and data protection strategy for core and edge Perforce infrastructure.
  • Support the long-term evolution of our Perforce implementation with AI-enabled workflows as required.
• People & Studio Enablement:
  • Act as the primary Perforce authority for Central Tech and game studios.
  • Support and scale Perforce usage through self-service, automation, and delegation.
  • Partner with studio CTOs, IT leads, and principal programmers to promote best practices.
  • Ensure Perforce remains a trusted, predictable, and well-understood platform for developers.
• Partners & Ecosystem:
  • Own the technical relationship with Perforce Software, including roadmap influence and quality escalation.
  • Represent Activision within Microsoft/Xbox, collaborating with other studio and platform leads.
  • Serve as the external voice for Activision’s Perforce strategy and operating model.

Qualifications

• 10+ years' experience operating SCM platforms at scale.
• Deep experience as either an SRE or a Senior Systems Engineer with full platform ownership.
• Experience leading or influencing SRE practices is a strong plus.
• Strong Linux systems background (storage, compute, networking).
• Experience with monitoring and observability platforms (Prometheus, Grafana, Elastic, etc.).
• Experience with automation, delegation, or self-service tooling (Ansible, RunDeck, AWX, similar).
• Comfortable working off-hours when necessary to resolve critical outages.
• Experience working directly with vendor and partner product/support teams.
• Strong communication skills — able to represent Activision externally with credibility.

Requirements

• Perforce outages are rare, short, and well-understood.
• Studios trust the platform — and trust you.
• Most routine Perforce issues are solved through self-service workflows.
• Perforce upgrades are boring (this is a compliment).

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance.
• 401(k) with Company match, tuition reimbursement, charitable donation matching.
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave.
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others.
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.