[Hiring] Epicor Technical Consultant @2W Technologies, Inc.

Role Description

We are looking for a talented ERP Technical Consultant to join our team. In this role, you will manage Epicor deployments and upgrades, designing and developing custom solutions – including dashboards, BAQs, reports and customizations, handle advanced (L3+) troubleshooting, and oversee the infrastructure supporting our clients’ Epicor Kinetic ERP systems. Your expertise will ensure the stability, performance, ease of use, and security of these systems, making you a key contributor to our clients’ success.

• Plan and execute Epicor Kinetic system deployments, upgrades, and migrations.
• Provide L3+ technical support, diagnosing and resolving complex issues in Epicor environments.
• Maintain and optimize infrastructure (e.g., servers, databases, networks, and printers) to ensure high availability and performance.
• Work with teams to implement Epicor customizations, integrations, and enhancements.
• Monitor system performance and proactively address potential issues.
• Create and maintain documentation for configurations, processes, and troubleshooting guides.
• Stay up to date with ERP updates, patches, and best practices.
• Offer technical guidance to clients and internal teams as needed.

Qualifications

• 3+ years of experience with Epicor ERP systems, including deployment and administration.
• Proven skills in L3+ troubleshooting within Epicor environments.
• Strong understanding of infrastructure management (e.g., Azure, Windows Server, SQL Server, networking).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills – including customer facing, billable time documentation, and ability to explain technical concepts to non-technical audiences.
• Ability to thrive independently and in a team-oriented, fast-paced setting.

Requirements

• Epicor certifications.
• Microsoft and Azure certifications.
• Experience with cloud-based Epicor Kinetic deployments (e.g., Azure).
• Experience with on-premises Epicor Kinetic deployments.
• Experience with older versions of Epicor (Vantage, Vista, ERP, and/or ERP 10).
• Experience with Epicor customizations, scripting, and integrations.
• Experience with Power BI.
• Experience with Microsoft SQL Server Reporting Services (SSRS).
• Knowledge of other ERP systems or related technologies.

Benefits

• Competitive salary with performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match.
• Professional development and certification opportunities.
• Flexible work options, including remote opportunities.
• A collaborative, supportive team culture.